Job Description Be the first point of contact for all guests, creating a warm, welcoming and professional first impression Take ownership of reservations, seating plans and waitlists to ensure smooth and efficient service flow throughout each shift Monitor guest arrivals and table allocations, balancing service demands while maximising the dining experience Effectively handle guest enquiries, special requests and feedback, resolving issues with confidence and professionalism Maintain accurate reservation and guest information within our booking platform Communicate closely with the Restaurant Manager, Supervisors and Front of House team regarding service requirements, VIP guests and table availability Assist in coordinating large bookings, special events and peak service periods Proactively manage guest expectations and wait times while delivering exceptional customer service Ensure host stand,



entry areas and guest-facing spaces are presented to the highest standard at all times Support the wider Front of House team as required to ensure seamless restaurant operations Contribute to a positive team culture by leading with professionalism, energy and a guest-first mindset Qualifications Experienced as a Host in a high-volume restaurant is a must.
A robust problem solver who can remain calm under pressure Confident managing guest expectations in a busy restaurant environment Highly organised with exceptional communication skills Able to work independently while contributing to a positive team culture Proficient with reservation systems; SevenRooms experience highly regarded Additional Information Be part of a passionate, professional and supportive hospitality team Work in a vibrant, fast-paced venue that is committed to delivering exceptional guest experiences Opportunities to grow your hospitality career within a world-renowned international hotel group Immediate commencement available

📌 Host (Queensland)
🏢 AccorHotel
📍 Queensland