Elsevier Australia in Sydney is seeking a Customer Success Manager to drive onboarding, adoption and renewal across our Academic & Government portfolio.
You will partner with account teams to ensure value realization and customer satisfaction while expanding product usage.
The role requires a university degree, at least 3 years in a digital customer success function, and robust presentation skills.
SaaS experience and English fluency are highly valued, with the ability to work within an
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📌 Customer Success Manager, Saas & Renewals (Sydney)
🏢 Relx
📍 Sydney