Role:
Client Partner BFSI
Location:
Melbourne, Australia
Employment Type :
Permanent
Key Responsibilities:
Account Ownership
: Manage and expand key multinational accounts or portions of accounts according to their size and scope within the BFSI sector
Client Relationship Management
: Build and maintain relationships with key decision-makers.
Collaboration
: Work with presales, solutioning, and delivery teams to ensure value delivery.
Proactive Solutions
: Develop and lead deal-shaping concepts tailored to client needs.
Workshops and Technical Collaboration
: Facilitate workshops with technical architects to deepen client relationships.
Account Strategy Development
:
Establish account strategies aligned with customer priorities and market conditions.
Delivery Excellence
: Interface with delivery partners to set metrics and ensure exceptional customer service.
Negotiation
: Negotiate contracts to maximize profitability.
Experience Required:
Experience
: Minimum ***** years in the IT services industry.
Client Management
: At least 8- 10 years of experience in managing large client accounts.
Team-oriented Skills
: Ability to connect with other account managers and present a unified approach.
Education:
Any Relevant UG /PG