AFCA is seeking a First Nations Customer Service Officer to deliver high-quality guidance across consumer and member inquiries.
The role combines customer service excellence with culturally responsive support for Aboriginal and Torres Strait Islander peoples.
You'll be the first contact, building rapport and guiding clients through AFCA's processes with care.
The position supports equity of access and reconciliation commitments within a quick-paced service setting.
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📌 Hybrid First Nations Customer Support Specialist (Sydney)
🏢 AFCA
📍 Sydney
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