National Lead, Customer Advocacy & Financial Hardship (Gladstone Central)

National Lead, Customer Advocacy & Financial Hardship (Gladstone Central)

22 Oct
|
AAF01 Angle Auto Finance
|
Gladstone Central

22 Oct

AAF01 Angle Auto Finance

Gladstone Central

Angle Auto Finance in Australia seeks a National Manager – Customer Advocacy to drive end-to-end financial assistance and resolutions, leading AAF and BPO teams to deliver fair, timely and compliant outcomes for vulnerable customers. You will own complaints frameworks, governance, and stakeholder engagement across regulators and external bodies.
The role requires deep experience in complaints, hardship, and regulated financial services, with proven multi-site or offshore leadership and robust
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📌 National Lead, Customer Advocacy & Financial Hardship (Gladstone Central)
🏢 AAF01 Angle Auto Finance
📍 Gladstone Central

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