At Home Care Experts, we are dedicated to empowering people living with disability to lead independent, meaningful, and fulfilling lives. As a registered NDIS provider, we deliver person-centred supports tailored to each participant's unique goals, preferences, and needs.
Our team is built on compassion, accountability, respect, and inclusion. We pride ourselves on creating a supportive workplace culture where employees are encouraged to grow professionally while making a genuine difference in the community.
As our services continue to grow, we are seeking a proactive and highly organised Recruitment & Rostering Officer to join our team on a 6-month fixed-term contract, with potential extension, commencing from August ****.
About the Role
This is a fast-paced and rewarding position that combines workforce coordination, staff rostering, and recruitment support within the disability services sector.
You will play a key role in ensuring participants receive reliable and high-quality support services through effective scheduling and workforce planning. Working closely with Service Managers and support workers, you will manage day-to-day rostering requirements, respond to staffing changes, and assist with recruitment and onboarding activities.
This role requires someone who thrives under pressure, enjoys problem-solving, and can confidently manage competing priorities while maintaining a high level of professionalism and customer service.
Key Responsibilities
Rostering & Workforce Coordination
Create, manage, and maintain staff rosters in line with participant support requirements
Coordinate shift allocations and ensure suitable staff matching based on skills, availability, and participant preferences
Respond promptly to last-minute roster changes, cancellations, and staff absences
Source replacement staff and ensure continuity of support services
Monitor roster efficiency and identify practical workforce solutions
Recruitment & Onboarding




Assist with end-to-end recruitment activities including screening, interviews, and onboarding
Collect and maintain employee compliance documentation
Support the onboarding process for new support workers
Ensure workforce records remain accurate and up to date within internal systems
Communication & Administration
Act as a key point of contact for support workers regarding roster enquiries and shift coordination.
Maintain strong working relationships with employees, participants, and internal/external stakeholders.
Provide high-quality administrative support across workforce operations.
Ensure compliance with NDIS requirements, organisational policies, and relevant employment legislation.
About You
To be successful in this role, you will be a motivated and solutions-focused individual with strong organisational skills and the ability to work effectively in a dynamic environment.
You will ideally bring:
Previous experience in rostering, scheduling, workforce coordination, or recruitment
Experience within the disability, community services, aged care, or healthcare sector (preferred)
Strong understanding of customer service and workforce engagement principles
Excellent communication and interpersonal skills
High-level administrative and computer skills
The ability to manage competing priorities and work autonomously
Knowledge of the SCHADS Award and Fair Work requirements (desirable)
Experience using rostering or scheduling software systems.
Mandatory Requirements
Current NDIS Worker Screening Check
Working with Children Check
Full Australian working rights
Why Join Home Care Experts?
Supportive and inclusive team culture
Prospect to make a meaningful impact in the disability sector
Ongoing learning and professional development opportunities
Stable Monday-to-Friday office hours
Collaborative and values-driven workplace
If you are passionate about workforce coordination, enjoy working in a fast-moving environment, and want to contribute to positive outcomes for people living with disability, we would love to hear from you.
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📌 Rostering And Recruitment Officer (Melbourne)
🏢 Home Care Experts - NDIS Registered Provider
📍 Melbourne