22 Oct
|
AccorHotel
|
Queensland
22 Oct
AccorHotel
Queensland
Company Description Cibaria Noosa is looking for a confident, organised and experienced Host to join our Front of House team!
As the first point of contact for our guests, you'll play a critical role in creating exceptional customer experiences while keeping service running smoothly in a fast-paced, high-volume environment.
We're looking for someone who thrives under pressure, thinks quickly on their feet, and has a genuine passion for hospitality.
Job Description Be the first point of contact for all guests, creating a warm, welcoming and professional first impressionTake ownership of reservations, seating plans and waitlists to ensure smooth and efficient service flow throughout each shiftMonitor guest arrivals and table allocations, balancing service demands while maximising the dining experienceEffectively handle guest enquiries, special requests and feedback, resolving issues with confidence and professionalismMaintain accurate reservation and guest information within our booking platformCommunicate closely with the Restaurant Manager, Supervisors and Front of House team regarding service requirements, VIP guests and table availabilityAssist in coordinating large bookings,
special events and peak service periodsProactively manage guest expectations and wait times while delivering exceptional customer serviceEnsure host stand, entry areas and guest-facing spaces are presented to the highest standard at all timesSupport the wider Front of House team as required to ensure seamless restaurant operationsContribute to a positive team culture by leading with professionalism, energy and a guest-first mindset Qualifications Experienced as a Host in a high-volume restaurant is a must.
A robust problem solver who can remain calm under pressureConfident managing guest expectations in a busy restaurant environmentHighly organised with exceptional communication skillsAble to work independently while contributing to a positive team cultureProficient with reservation systems; SevenRooms experience highly regarded Additional Information Be part of a passionate, professional and supportive hospitality teamWork in a vibrant, fast-paced venue that is committed to delivering exceptional guest experiencesOpportunities to grow your hospitality career within a world-renowned international hotel groupImmediate commencement available
📌 Host (Queensland)
🏢 AccorHotel
📍 Queensland