DescriptionJob Summary:Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location.
In this role, you will make an impact in the following ways:Create basic work orders in required systemsRaise purchase orders and process supplier invoices to APProcess customer invoices in the systemEnter training records for the service teamAssist at Service Reception when requiredAnswer branch callsResponsibilitiesTo be successful in this role you will need the following:Competencies:Interpret key financial indicators to support business decisionsCommunicate clearly across diverse audiencesDirect, delegate, and remove obstacles to achieve outcomesBuild trust through honesty, integrity,



and authenticityResolve conflict effectively and professionallyDiagnose faults using troubleshooting processes and service toolsUse electronic service tools to maintain, diagnose, and resolve issuesEscalate technical issues efficiently and document findingsAssess warranty eligibility and submit accurate claimsValue and embrace diverse perspectives and culturesEducation, Licenses, Certifications: High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.This position may require licensing for compliance with export controls or sanctions regulations.
Experience: Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.Qualifications.

📌 Service Administrator (Perth)
🏢 Cummins
📍 Perth