22 Oct
|
ULTIQA GROUP
|
Gold Coast
22 Oct
ULTIQA GROUP
Gold Coast
SummaryHOLIDAY CONSULTANTULTIQA Lifestyle Reservations Team Varsity Lakes | Full-Time & Part time Opportunities – Competitive salary package + discounted holiday and travel benefitsCreate Great Holiday Experiences Every DayULTIQA Lifestyle is a hospitality, travel and lifestyle business delivering memorable holiday experiences for members.
We are looking for positive, reliable and customer-focused people to join our Reservations Team.Why Join ULTIQA?
Discounted holiday and travel benefits
Ongoing training and professional development
Career progression opportunities
Positive, supportive and collaborative team culture
About the RoleAs a Holiday Consultant, you will be the first point of contact for members, providing personalised reservations support, holiday planning assistance and travel-related solutions.
Manage inbound and outbound member enquiries.
All calls are from or to our Members Data Base.
Assist with holiday bookings, exchanges and partner travel products
Understand members' needs and recommend suitable holiday options
Deliver excellent service while working towards quality and sales goals
Maintain accurate member and booking records across multiple systems
About YouYou genuinely enjoy helping people and creating positive customer experiences.
You communicate clearly, learn systems quickly and are comfortable balancing service with sales opportunities.
Positive attitude and strong customer focus
Reliable, organised and attentive to detail
Collaborative approach and commitment to teamwork
Qualifications & Work ExperienceEssentialAt least one year of customer service or sales experienceHighly regarded
Experience in travel, hospitality, membership services or a contact centre
Experience using reservation, CRM or membership systems
Qualifications in travel, tourism, hospitality, business or a related discipline
Roster RequirementsFlexible availability across a 5-day roster, including Saturdays (4 hrs), is essential.How to ApplyPlease submit your resume and a brief cover letter outlining your suitability for the role to ******
📌 Holiday Consultant (Gold Coast)
🏢 ULTIQA GROUP
📍 Gold Coast