To contribute to the growth and profitability of the Company wherever possible, though improving customer satisfaction and Company reputation.
To be successful in this role requires completing all required functions accurately and on time.As an employee, I have the duty to cooperate with the employer in the implementation of the employer's safety systems, ensuring reasonable care for the health and safety of myself and any person who is under my control.What is my mission when doing my job?
By using my varied knowledge and providing coverage in the variety of functions required of the role, I will significantly contribute to the effective and efficient operations of Eagle Farm Workshop.Who do I regularly deal with?
WorkshopOperationsWhat do I need to achieve this?
Ability to quickly learn Company procedures, policies and systemsAbility to work independently and as part of a cohesive teamInitiative when working unsupervisedAbility to delegate workExcellent oral and written communicationExcellent time management and organisational skillsHigh level of attention to detailFollow instructions and apply practical judgementAbility to apply knowledge and applications of safety standardsAbility to provide quality customer service both internally and externallyKnowledge of spare partsMechanical knowledgeAbility to attend to breakdowns unsupervisedGood knowledge of Detroit motors,



Eaton and Rockwell differentialsGood knowledge and understanding of differentials and gearboxesGood knowledge of electrics and air conditioning systemsAir conditioning certificate and accreditation (Air Conditioning Tradespersons)Sound knowledge of auto electricsExcellent diagnostic skillsWhat would be helpful to have to achieve this?
Motor Vehicle Licence – HR, C ClassFirst AidBasic Computer knowledgeWhat does my job involve?
Service and Repair CoachesSKILLMEASURESCoaches are in sound working order100% compliance with safety standardNo delays, accidents or breakdowns because of mechanical workDetect mechanical and electrical faults100% compliance with safety standardNo delays, accidents or breakdowns because of mechanical workRepair / replace parts when needed100% compliance with safety standardNo delays, accidents or breakdowns because of mechanical workReplace tyres100% compliance with safety standardNo delays, accidents or breakdowns because of mechanical work100% compliance with safety standardNo delays, accidents or breakdowns because of mechanical work100% accuracy in entering data onto the Workshop system, tracking and retrieving easy dataShowing my commitment to Workplace Health and SafetySKILLMEASURESLiaise with the Safety Officer on a frequent basisReport safety incidents in writingComply with any lawful safety direction,



instruction or trainingWear Personal Protective EquipmentNot interfere with any equipment provided for safetyNot wilfully injure yourself100% Compliance with company policies and proceduresNo avoidable accidents or incidentsNo increase in Workcover claimsLift items in accordance with safe manual handing practicesReduction in Workcover claims submittedObservation from colleagues/superiorsAbide by weight and size restrictions for freight and mailAdherence to weight and size restrictions and take action if restrictions are exceededKeep the workplace cleanMaintain cleanliness of work areasReport Workplace Health & Safety issues to the Safety RepresentativeMy other Personal AttributesSKILLMEASURESDisplay a positive and helpful attitude to other staffFeedback from internal and external clientsNo grievances/complaints lodgedSolve problems within appropriate time frames and develop several alternative solutions to problemsObservation from manager/supervisorEnsure attire is well maintained and worn appropriatelyNo breaches of company uniform policyAdapts well to changes in their job or work environmentObservation from manager/supervisorWork effectively with othersObservation from manager/supervisorNo grievances/complaints lodgedWillingness to accept responsibility and displays initiativeFeedback from internal and external clientsFollow lawful and safe direction from ManagementNo disciplinary actionAcknowledgementI acknowledge that the above document has been reviewed and represents a true statement of the expectations of the Tradesperson – Eagle Farm and I agree to accept the responsibilities as outlined.
Signed - Tradesperson – Eagle Farm National Fleet Service Manager
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📌 Multiskill Workshop Technician (Brisbane)
🏢 Greyhound Australia Pty
📍 Brisbane