Internal Sales Representative – Industrial Tools & Welding Supplies
Rocket Tools / Better Welding Supplies
Beresfield, Newcastle, Maitland & Hunter NSW
Full Time • $70,000 – $80,000 + Super
Monday–Friday (38 hours)No weekends
About the Business
Rocket Tools has been a trusted supplier of quality industrial tools, welding equipment, abrasives, PPE and consumables since ****.
With three branches across the Hunter region, we have built our reputation on finding the right products, delivering them quickly, and backing it up with genuine service and product knowledge that trade customers rely on.
We are looking for someone who already understands the industrial tools and welding market — the kind of person who thrives in Tool outlets — and wants to step into a more hands‐on internal sales role with real account responsibility.
About the Role
This is a hands‐on Internal Sales Representative position for an experienced person who knows tools, , abrasives and industrial consumables.
You will manage enquiries, prepare quotes, process orders and grow existing trade accounts.
The role is Monday to Friday with no weekend work and regular hours.
Relevant industry experience is essential.
We are specifically seeking people who have worked in tool stores, industrial distributors or trade counters and understand how trade customers buy.
Key Responsibilities
Handle customer enquiries by phone, email and in person with confidence and product knowledge
Prepare accurate quotes and follow up opportunities through to order
Process orders efficiently and keep customers informed
Build and grow relationships with existing trade and industrial accounts
Identify opportunities to increase sales of tools, welding equipment, abrasives, PPE and consumables
Provide practical product advice and recommend the right solutions
Work closely with suppliers and the external sales team




Keep accurate records in our systems and maintain high standards of customer service
About You – Relevant Experience is Essential
To be successful in this role you will have:
Previous experience in a tool store, industrial distributor or trade counter environment
Strong product knowledge across power tools, hand tools, welding consumables, abrasives, and PPE
A genuine understanding of how industrial and trade customers operate
A can‐do attitude — proactive, practical and willing to get things done
Excellent communication skills and a confident, professional phone manner
Solid quoting, order processing and follow‐up skills
The ability to work independently and as part of a small, experienced team
Good computer skills and experience with sales or inventory systems
Tradies or people with a trade background who have moved into sales are strongly encouraged to apply.
If you already know the products and have the customer-facing experience, we want to hear from you.
Industry Experience Is Essential
We are looking for someone who already understands the industrial tools, welding and consumables market.
Experience selling or supplying any of the following will be highly regarded:
Power and hand tools (Milwaukee, Makita, DeWalt, Hikoki, Festool and similar)
Abrasive discs, cutting and grinding products
PPE and safety equipment
Workshop and industrial consumables
What We Offer
Competitive salary package ($70,000 – $80,000 + super)
Monday to Friday role with no weekend work
Established customer base and real account responsibility
Supportive and experienced team
Ongoing product and supplier training
Opportunity to grow sales and develop your career with an established, independent business
Hours
This is a 38-hour week, Monday to Friday.
Store hours are approximately 7:15 am – 4:30 pm.
Start and finish times can be confirmed at interview.
No weekend work required.
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📌 Industrial Sales (New South Wales)
🏢 Rocket tools
📍 New South Wales