22 Oct
|
Vocus Navy
|
Melbourne
22 Oct
Vocus Navy
Melbourne
Vocus Group in Melbourne is seeking a Customer Advocacy Specialist to manage a portfolio of hardship customers, delivering empathetic, compliant support within a highly regulated setting.
You will handle inbound and outbound calls and emails, onboarding referrals, and offering tailored payment arrangements and hardship options in line with regulatory frameworks.This role values trauma-informed conversations, detailed documentation, and collaboration within a high-accountability team to make
#J-*****-Ljbffr
📌 Hardship Customer Advocate & Compliance Specialist (Melbourne)
🏢 Vocus Navy
📍 Melbourne