OAIC Enquiries Officers - Casual Employment RegisterOffice of the Australian Information Commissioner – Sydney NSWThe OAIC's APS3/4 Enquiries Officers Casual Employment Register is designed to capture expressions of interest for the purposes of talent consideration and OAIC workforce management.
Applicants may be considered but are not guaranteed for likely casual vacancies into the future.
In the event a vacancy is identified, the OAIC reserves the right to contact you to discuss the vacancy further.We are seeking applications from individuals interested in casual roles within the Enquiries team.The Enquiries team is part of Intake, Eligibility and Guidance branch which sits with the Information Rights Division.
The team is responsible for the OAIC's interactions with members of the public advising on matters of privacy, FOI and the role of the OAIC.The key duties of the position include:Support the operation of the enquiries line by answering calls and responding to written enquiriesProvide written and verbal advice on privacy and FOI to members of the publicManage group mailboxes, including responding to incoming correspondencePerform other tasks as directedCapabilities,



Skills & ExperienceWe are seeking applications from candidates with the following skills and attributes:Solid written and verbal communication skills and the ability communicate with influenceStrong computer literacy and ability to use case management programsKnowledge of the Freedom of Information Act **** and the Privacy Act **** or the ability to quickly acquire this knowledgeThe Panel would look favourably on candidates who also have the following:Experience in managing high number of calls in call centre environmentEligibilitySection 22 of the Public Service Act **** requires that APS employees must be Australian citizensThere are restrictions on employment of people who have, within the previous 12 months, accepted a redundancy benefit from an APS agency or a non-APS Commonwealth employerFor the duration of your employment with the OAIC you will be required to obtain and maintain an Australian Government security clearance at a minimum Baseline level, and meet required background, identification and character checksAll duties are to be performed in accordance with the APS Code of Conduct and APS Values and OAIC policies, including Workplace Diversity and Work Health and Safety.
Under section 25 of the Public Service Act **** the OAIC may re-assign the duties of an employee from time to timeGetting to know the Office of the Australian Information CommissionerThe Office of the Australian Information Commissioner (OAIC) is an independent agency within the Attorney-General's portfolio.
Our primary functions are privacy, freedom of information and government information policy.
Our responsibilities include conducting investigations, reviewing decisions, handling complaints, and providing guidance and advice.
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📌 Oaic Enquiries Officers - Casual Employment Register (Sydney)
🏢 Office Of The Australian Information Commissioner
📍 Sydney