Frontline Recruitment Group – Melbourne VIC$60,000 - $68,000 a year18d ago , from Frontline Recruitment GroupSenior Sales Advisors – Luxury RetailChadstone & Melbourne CBD | $60,000 – $68,000 + SuperOur clients are some of Melbourne's most prestigious luxury retailers, and we are currently seeking experienced Senior Sales Advisors to join their teams across Chadstone and Melbourne CBD.With opportunities across multiple luxury sectors, these roles are ideal for polished sales professionals who are passionate about delivering exceptional service, building long-term client relationships and working within an elevated retail environment.Clientelling experience is essential.
Mandarin-speaking candidates will be highly advantageous for several of these opportunities.About the RolesAs a Senior Sales Advisor, you will be a key representative of the brand, delivering a highly personalised customer experience while building and developing a loyal client base.You will be confident working with high-net-worth and discerning clientele, understanding their individual needs and providing knowledgeable, personalised recommendations.
These positions require someone who can combine genuine relationship-building skills with strong commercial sales ability.Our clients are looking for sales professionals who understand that luxury retail is about much more than completing a transaction — it is about creating an experience that encourages clients to return time and time again.ResponsibilitiesDeliver exceptional,



personalised service to every clientBuild and maintain a strong portfolio of loyal clients through proactive clientellingDevelop genuine and long-term relationships with new and existing clienteleDrive individual and store sales targets and KPIsIdentify opportunities to increase sales through styling, product knowledge and personalised recommendationsManage VIP clients, appointments and special customer requestsProactively follow up with clients regarding new collections, launches, gifting and special occasionsMaintain detailed client profiles and utilise CRM systems effectivelyCreate a memorable and elevated customer experience from initial engagement through to after-sales serviceDevelop robust product and brand knowledge and confidently communicate the story and craftsmanship behind each collectionSupport visual merchandising and ensure the boutique maintains exceptional presentation standardsAssist with stock management, replenishment and general boutique operationsWork collaboratively with the wider team while taking ownership of individual performanceSkills & ExperienceProven experience within luxury, premium or high-end retailDemonstrated success in a Senior Sales Advisor,



Client Advisor or similar roleStrong clientelling experience with an established ability to build and maintain a personal client bookA genuine passion for delivering exceptional customer experiencesHighly polished communication and interpersonal skillsStrong sales ability with a proven track record of achieving and exceeding targetsExcellent product knowledge and the ability to confidently engage with discerning clienteleProfessional presentation and a sophisticated, personable approachCommercially minded with strong attention to detailExperience using CRM and clienteling platformsMandarin language skills are highly advantageousFlexibility to work across a retail trading roster, including weekendsIn Return$60,000 – $68,000 + super, depending on experience + incentivesOpportunities with some of Melbourne's leading luxury retailersMultiple locations available across Chadstone and Melbourne CBDExposure to a variety of prestigious luxury sectors and brandsOpportunity to build and grow an established client portfolioSupportive and professional team environmentsCareer development and progression opportunities within luxury retailThe opportunity to work with discerning clientele and represent some of the world's most recognised luxury brandsIf you are an experienced luxury sales professional with a strong clientelling background and are looking for your next opportunity, we would love to hear from you.Additional informationLuxury Sales AdvisorsCBD / ChadstoneClientelling for Luxury HousesBe careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Luxury Retail Senior Sales Advisor Clienteling Vip Service (Melbourne)
🏢 Frontline Recruitment Group
📍 Melbourne