About UsG'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards.
Employing more than 2,000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.Discovery Parks - BroomeLocated approximately five minutes from town in one of Western Australia's most iconic destinations, Discovery Parks Broome offers an exciting opportunity to lead a substantial and well-established holiday park.The park currently features 30 cabins, 170 sites and 55 annual sites, with a planned expansion of a further 17 cabins creating an exciting period of growth for the property.For an experienced Park Manager, this is an prospect to take the reins of a busy, varied operation, build strong relationships with the team and local community, and guide the property through its next stage of growth.About the RoleThis is an outstanding opportunity for an experienced hospitality, accommodation or tourism leader to take ownership of a busy, established holiday park in one of Western Australia's most recognised tourism destinations.As Park Manager, you will lead all aspects of the operation, balancing commercial performance, guest satisfaction, team development and asset presentation.
You will oversee staffing and rosters across the wet and dry seasons while ensuring the park continues to operate efficiently and deliver a positive guest experience.This is a role for someone who enjoys being visible, hands-on and part of the day-to-day operation.
You will be comfortable wearing multiple hats, managing challenges calmly and stepping in to support operational departments when required.Your Responsibilities will Include:Lead the day-to-day operation of the park, including after-hours requirements when neededDrive financial performance through effective budgeting, profit and loss management, forecasting, reporting,



purchasing and cost controlPlan team rosters and workforce requirements across the wet and dry seasonsRecruit, coach, develop and mentor a capable, customer-focused teamMaintain exceptional presentation standards across accommodation, grounds and facilitiesEnsure compliance with all health, safety and regulatory requirementsManage guest feedback, reviews and service recovery to deliver positive guest experiencesBuild and maintain relationships with local community stakeholders, tourism operators and external partnersManage difficult conversations and operational challenges calmly, fairly and professionallyIdentify opportunities to improve operational efficiencies and support future growthCollaborate with the wider G'day Group network and Head Office teams to support property initiativesProvide hands-on operational support where required to ensure the park runs smoothlyAbout YouYou are a confident, resilient and solutions-focused leader who thrives in a busy, customer-focused environment.
You enjoy building strong teams, driving results and creating memorable guest experiences.You will bring a balance of commercial acumen, operational expertise and people leadership, along with the communication and relationship-building skills needed to work effectively with guests, team members and the wider community.Skills and Experience Include:Previous experience in hospitality, accommodation, tourism or caravan park managementStrong leadership experience in a busy,



multi-faceted operational environmentCurrent driver's licenceExperience using RMS or a similar property management systemWell-developed financial and commercial management skillsProven ability to lead seasonal workforces, manage rosters and develop team capabilityStrong conflict resolution, negotiation and problem-solving skillsStrong operational and asset management capabilityExcellent communication and stakeholder engagement skillsAbility to build positive relationships with guests, staff, community stakeholders and external partnersA swimming pool licenceFlexibility to work weekends, public holidays and after-hours when requiredWhy Work for UsCompetitive salary package, plus bonus schemeFurnished two-bedroom onsite accommodation with a fenced yard and small officeThe opportunity to lead an established park through an exciting period of growthCareer progression opportunities across Australia's largest park networkDiscounts on accommodation at over 300 G'day holiday parksService recognition awardsEmployee Assistance ProgramThe chance to live and work in Broome, one of Western Australia's most iconic tourism destinationsBefore receiving a job offer, candidates must consent to a Federal Police Clearance.
Additionally, a valid Working with Children Check specific to the state is required.This role may require heavy lifting (up to 20kg), kneeling, squatting and working with chemicals and machinery.The G'day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making.
Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in and protecting our environment.
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📌 Park Manager (Western Australia)
🏢 Discovery Parks
📍 Western Australia