Apex Building Products in Helensvale is seeking a motivated person to join our internal sales & customer service team!
Responsibilities
Responding promptly to customer inquiries via phone and email, providing accurate information about products, pricing, availability and order status
Assisting customers with product selection, recommendations, and technical inquiries
Processing of complex customer orders accurately and efficiently in SAP
Collaborate with the sales team to support sales initiatives, provide quotes and prepare sales orders
Build and maintain strong relationships with customers
Maintain accurate and detailed records of customer interactions, transactions, and communications in our CRM
Skills & Experience
2 years of experience in customer service, sales support, or related roles
Great attention to detail and ability to enter complex customer orders accurately into our systems
Previous experience with sales of metal roofing, sheet metal or related products preferred, but not essential
Proven track record of delivering excellent customer service and resolving customer issues effectively




Self-driven worker that also works well as part of a team
Excellent communication, interpersonal and negotiating skills
Strong computer skills, knowledge of SAP is a plus
Conditions & Benefits
Full-time permanent position, Monday to Friday
Excellent career opportunity with growth potential
Join a dynamic achievement driven team
Strong company, solid future
About the company
Apex Building Products is part of the Apex Steel Group, one of Australia's largest privately owned steel manufacturers & distributors.
Since its inception in ****, Apex has continued to grow across Australia offering a wide range of products while servicing diverse industries.
With a strong focus on innovation, quality, and customer service, we are dedicated to delivering excellence in all that we do.
Join our team and be a part of our continued success!
All applications to be submitted through SEEK or our recruitment platform (Please do not call the office to enquire about the role).

📌 Customer Service Representative (Gold Coast)
🏢 Apex Steel Group
📍 Gold Coast