Prime Protection (QLD) Pty Ltd – M/L: *******
As our QLD operations continue to expand across licensed venues, events, corporate contracts and static guarding portfolios, Prime Protection QLD is seeking an experienced Area Manager for the Sunshine Coast area.
This is a critical role within our QLD Operations Team, responsible for workforce planning, rostering integrity, compliance management and client engagement across the assigned area.
The successful applicant will report directly to the State Operations Manager, working closely within the management team to ensure seamless operational delivery.
You will be required to work in the Brisbane City office 2 days a week.
Role Overview
The Area Manager role, as part of the QLD Operations Team ensures:
Full contractual coverage across all client sites
Staff performance and development
Operational efficiency and cost control
This position requires demonstrated experience across:
Crowd control & licensed premises
Event security
Static guarding
Corporate & government security contracts
Applicants ideally have a minimum of 3+ years' experience working within security services environments, with strong rostering and workforce management capability.
Key Responsibilities
1. Staffing & Rostering Management
Oversee and manage all rostering functions for the Sunshine Coast
Ensure all client sites are staffed in accordance with contractual requirements
Ensure all staff are compliant with all legislative and regulatory frameworks
Manage last-minute changes, callouts and emergency coverage
Assist in recruitment, interviewing and onboarding of new security personnel
2. Client Relationship Management
Build and sustain strong relationships with venue managers and key stakeholders




Maintain high levels of client satisfaction and service delivery
Act as a key operational contact for roster and staffing matters
Support the mobilisation of new contracts and operational rollouts
Provide proactive communication regarding staffing changes or operational updates
4. Reporting & Administration
Provide weekly client reports detailing staffing performance and venue management feedback from week-to-week site inspections
Maintain accurate workforce records and operational documentation
Assist with day-to-day office administration relating to QLD operations
Minimum 3+ years' experience in a security or rostering operations role
Demonstrated experience managing high-volume, multi-site security rosters
Strong preference for candidates with security industry rostering and workforce management experience
Current QLD Security License (Class 1 Unrestricted)
Strong understanding of QLD security legislation
Excellent communication and stakeholder management skills
Advanced Microsoft Office and computer literacy
Strong time management and organizational skills
Proven leadership capability
Weekend work will be required
Must have Australian work authorization to be eligible for this position
Experience using Guardhouse,
Robust knowledge of the North Brisbane and Sunshine Coast areas.
This is a high-impact team role within a rapidly growing national organisation.
Prime Protection is committed to internal development and progression.
High-performing candidates may have future opportunities to expand into broader state or national operational leadership roles.
A competitive remuneration and vehicle package will be offered based on experience.
Prime Group Australia Holdings Pty LtdPrime Protection (QLD) Pty LtdM/L: *******
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📌 Qld Security Area Manager (Queensland)
🏢 Prime Group
📍 Queensland