22 Oct
|
XPT Software Australia Pty
|
Melbourne
22 Oct
XPT Software Australia Pty
Melbourne
Understanding of contact Center Cloud domain : Amazon Connect for Voice, Sierra.ai for Voice bots and Sprinklr for Chat Bot.Business Analyst skillsUnderstanding of the Contact Center domainNice to Have Skills:enhancement of AI capabilities in our Contact Centre to service our customersDetailed Job DescriptionMandatory Skills5+ years experienceUnderstanding of the Contact Center domainAmazon connectBusiness Analyst skillsResponsibilitiesInteract with Business teams to gather Requirements.Interact with Implementation / Support teams to refine requirementsCreate required documentation to communicate requirements between project implementation and Business Teams.Create a job alert for this search
#J-*****-Ljbffr
📌 Business Analyst -Contact Center Domain (Melbourne)
🏢 XPT Software Australia Pty
📍 Melbourne