Job Type: Full-time

ASSISTANT VENUE MANAGER FULL TIME - DISH & SPOON CAMBERWELLExperienced Venue Manager wanted for a busy high volume cafe restaurant in Camberwell Lead daily operations manage staff and deliver exceptional service while working closely with the ownersASSISTANT VENUE MANAGER – FULL TIME DISH & SPOON CAMBERWELL Established High Volume Venue Leadership and Operational Responsibility ABOUT USEstablished in 2016, Dish & Spoon is a busy, family owned café and restaurant in Camberwell, known for specialty coffee, seasonal food and genuine hospitality.With approximately 120 seats across multiple indoor and outdoor dining areas, we operate 7 days a week, delivering high volume breakfast, brunch and lunch services alongside occasional private functions.We are looking for an experienced, confident and hands on Assistant Venue Manager to oversee daily operations, lead our team and maintain the high standards we have built our reputation on.THE ROLEThis is a hands on leadership position, working closely with the owners to ensure the smooth and efficient running of the venue.You will be responsible for managing key aspects of daily operations, including leading busy services, staff management, recruitment, rostering, training, compliance, maintenance and operational efficiency.We are looking for someone who can confidently manage the venue independently when required, while maintaining strong communication with the owners.The successful candidate will take initiative, lead by example and make sound operational decisions while maintaining a positive and professional workplace.KEY RESPONSIBILITIES SERVICE AND LEADERSHIPOversee daily front of house operations across all dining areas.Confidently lead busy breakfast, brunch and lunch services, particularly during peak weekend periods.Remain calm under pressure, providing clear delegation, encouragement and direction.Lead by example and confidently step into any front of house position when required.Maintain effective communication between kitchen, coffee,



bar and floor teams.Deliver consistently high standards of customer service and resolve issues professionally.STAFF MANAGEMENT AND DEVELOPMENTPrepare and manage weekly rosters in line with business requirements and labour budgets.Oversee recruitment, interviews, onboarding and induction of new staff.Conduct ongoing staff training, coaching and performance management.Ensure staff maintain required certifications, including RSA, food safety and allergen awareness.Develop supervisors and senior team members.Set clear expectations around punctuality, presentation, productivity and accountability.Foster a positive, respectful and supportive workplace culture.VENUE OPERATIONS AND COMPLIANCEMaintain high standards of venue cleanliness, appearance and presentation.Identify maintenance issues, coordinate repairs and ensure timely follow up.Ensure compliance with food safety, liquor licensing and workplace health and safety requirements.Oversee opening and closing procedures, cash handling and daily reconciliations.Manage reservations, customer flow and table turnover.Monitor stock wastage, labour costs and operational efficiency.Identify opportunities to improve systems, service standards and business performance.PRIVATE FUNCTIONS AND EVENTSAssist with planning and coordinating private functions.Manage staffing, venue setup and service requirements.Ensure functions are delivered professionally and efficiently.Be available for occasional evening events outside regular trading hours.ABOUT YOUWe are looking for an experienced hospitality professional who understands what it takes to run a busy,



high volume café or restaurant.You will bring proven management experience in a high volume hospitality environment.The confidence and ability to independently manage a large, busy venue when required.Strong experience in rostering, recruitment, staff training and performance management.Excellent organisational, communication and problem solving skills.A thorough understanding of hospitality compliance and operational standards.A calm, composed and decisive approach during demanding services.Strong delegation skills and an encouraging, supportive leadership style.A hands on attitude with excellent attention to detail.A genuine sense of ownership, accountability and pride in your work.Availability to work weekends, including Saturday and Sunday services, as rostered.OUR LEADERSHIP PHILOSOPHYAt Dish & Spoon, we believe a great manager sets the tone for the entire team.We value leaders who are approachable, fair and supportive, while also being confident in setting expectations and maintaining accountability.We want someone who brings calm to a busy service, not chaos.Someone who can delegate clearly, encourage their team, make confident decisions and maintain high standards without intimidation or unnecessary pressure.The right person will take genuine pride in the venue, its people and its reputation, while working collaboratively with the owners to maintain and improve operations.WHAT WE OFFERFull time, ongoing employment.Predominantly daytime trading, with occasional evening private functions.An established, high volume venue with a loyal customer base.Meaningful responsibility across daily operations.The opportunity to work closely with experienced, hands on owners.An established team with opportunities for staff development and leadership.The opportunity to improve systems, service standards and operational efficiency.Competitive remuneration, negotiable based on experience and capabilities.

📌 ASSISTANT VENUE MANAGER FULL TIME - DISH & SPOON CAMBERWELL
🏢 Dish & Spoon
📍 Camberwell