Administration Support Officer – Support Coordination
The Administration Support Officer – Support Coordination provides high-quality administrative, records management and finance support to Council’s Support Coordination team. Reporting to the Support Coordination Manager, you’ll help maintain accurate participant information, support compliant documentation and keep day-to-day administration running smoothly.

Fixed-Term Opportunity: 10 November 2026 to 9 May 2027.

What you’ll do:

- Support participant referrals, intake and onboarding, collecting required information and following up missing, incomplete or expired documents.
- Create and maintain accurate participant records in Astalty, MagiQ and other approved systems.
- Coordinate finance-related information between the Support Coordination team and Council’s Finance team.
- Raise and amend purchase orders, process payments and raise invoices as required, assist with credit card reconciliations, and support accounts payable and accounts receivable processes.
- Assist with reimbursement requests for approved purchases made on behalf of NDIS participants, and record and reconcile remittance advices and payment outcomes in Astalty as required.
- Maintain registers, compile evidence and prepare data for routine reporting, quality reviews and audits.
- Arrange participant appointments, plan reviews, case conferences and team meetings.
- Comply with Workplace Health and Safety policies and procedures, participate in training and development, and undertake other duties as reasonably directed by the Support Coordination Manager.

What we’re looking for:





- Relevant qualifications and/or experience in the NDIS, disability or community services sector.
- Demonstrated accuracy in data entry, recordkeeping, invoicing, claims processing and reconciliations.
- Effective time management skills and the ability to work independently.
- Strong written and verbal communication skills, including the ability to communicate effectively in a cross-cultural environment.
- Proficiency in Microsoft Word, Excel and Outlook, with the ability to learn Astalty and other approved systems.
- A current NDIS Worker Screening Clearance, or the ability to obtain and maintain one.
- A current C Class Driver’s Licence.

What you’ll receive:

- A competitive salary of $78,219.80–$82,983.08 per annum, excluding superannuation, with annual reviews under the Enterprise Agreement.
- Six weeks of annual leave, plus 17.5% leave loading.
- Ongoing professional development opportunities, including training and study support, within a diverse, community-focused workplace.

How to Apply:

Applications close: 3 November 2026

Apply via Council’s website: eastarnhem.nt.gov.au/employment/positions-vacant

All applicants must address the selection criteria outlined in the Position Description. Applications that do not address the selection criteria may not be considered.

Applications will be assessed as received.

For further information: Contact Manpreet Singh - Support Coordination Manager via 0439 108 971 or [email protected].

Position Description: https://irp.cdn-website.com/79fa6d12/files/uploaded/Administration+Support+Officer+-+Support+Coordination+-+14.10.2026.pdf

📌 Administration Support Officer - Support Coordination (Darwin)
🏢 East Arnhem Regional Council
📍 Darwin