We are looking for a Client Support Officer who can provide hands-on support to our service users, including connection assistance and personal care assistance in a supportive team setting.

Anyone who requires assistance when travelling is a Travellers Aid service user, with the majority of our users being people with a disability or requiring mobility assistance.

We are recruiting for our sites at Southern Cross Station and Flinders Street Station with occasional work at pop-up sites in Melbourne and regional Victoria.

WHAT WE OFFER:

- Thorough induction and supportive team environment to empower you to succeed
- Agile and adaptive organisation with strong social values




- Dynamic and diverse job roles at centrally based locations (Southern Cross Station and Flinders Street Station with occasional opportunities to work at events or pop-up sites across Melbourne and regional Victoria)

WE ARE LOOKING FOR SOMEONE WHO HAS:
- A can-do attitude
- Experience working with people with disabilities, older people and people from diverse backgrounds
- Current Victorian Drivers Licence
- Weekend and evenings availability highly desirable

Personal care qualification or equivalent at the level of Certificate Ill or greater, such as Certificate IV in Disability studies or nursing studies essential

📌 Client Support Officer (Melbourne)
🏢 Travellers Aid Australia
📍 Melbourne