Customer Service Coordinator — Fast-Paced Growth & Global (Brisbane)

Customer Service Coordinator — Fast-Paced Growth & Global (Brisbane)

23 Oct
|
Coca-Cola Europacific Partners
|
Brisbane

23 Oct

Coca-Cola Europacific Partners

Brisbane

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Bundaberg Sugar Ltd, the iconic Queensland Company with over 130 years of experience in the sugar industry, is looking to appoint a Customer Service Coordinator located at Spring Hill, Brisbane.

At Bundaberg Sugar, we pride ourselves on delivering outstanding customer service and creating lasting relationships with our clients. We are looking for a dedicated and friendly Customer Service Coordinator to join our energetic team.

About the Role

As a Customer Service Coordinator, you will play a crucial role in ensuring the smooth operation of our office and providing excellent service to our clients. This is an office-based position involving various responsibilities, including order entry, phone support, order tracking, and general office duties.

This position is available on a permanent full-time basis; however, we are also open to considering part-time arrangements for the right candidate.

Key Responsibilities

- Accurately process and enter customer orders into our system.
- Handle incoming calls from clients and address their inquiries promptly and professionally.
- Proactively follow up on orders to obtain estimated time of arrivals and provide updates to clients.
- Confirm the receipt of orders and ensure accurate documentation.
- Address customer inquiries and provide information about products or services.
- Assist with various office tasks to contribute to the overall efficiency of the workplace.

About You

- Previous experience in a customer service or administrative role is preferred.
- Strong communication and interpersonal skills.
- Excellent organisational and multitasking abilities.
- Proficiency in using office software and systems.

Why Join Us?

- Work with a reputable Australian brand.
- Supportive and collaborative team environment.
- Convenient Spring Hill location.

If you are a motivated individual looking to contribute to a customer-focused culture, we encourage you to apply.

Please submit your resume and a cover letter outlining your relevant experience. All applicants will receive updates on the status of their application via email.

At Bundaberg Sugar, every employee is valued, and we are committed to creating an equal employment opportunity workplace.

Civilmart and Infrastructure Products Australia (IPA ) have come together under the global parent company CRH . This merger marks a significant step in strengthening Australia’s civil infrastructure supply chain by combining the expertise and capabilities of two of the most recognised names in precast and civil concrete manufacturing.

Position Overview

Based at our Larapinta site, Civilmart is looking for an experienced Customer Service Coordinator to join our team.

This isn't your typical customer service/call centre role. You'll be the key link between our customers, Sales team, Production, Despatch and Transport teams, helping ensure orders are processed accurately, projects stay on track, and customers receive the service they expect.

Working closely with customers and internal stakeholders, you'll manage enquiries, quotes and orders from start to finish, build strong relationships, solve problems as they arise, and help keep projects moving. If you enjoy a fast-paced environment where no two days are the same, this is an opportunity to make a real impact.

Introduction

About Us

Civilmart and Infrastructure Products Australia (IPA ) have come together under the global parent company CRH . This merger marks a significant step in strengthening Australia’s civil infrastructure supply chain by combining the expertise and capabilities of two of the most recognised names in precast and civil concrete manufacturing.

Position Overview

Based at our Larapinta site, Civilmart is looking for an experienced Customer Service Coordinator to join our team.

This isn't your typical customer service/call centre role. You'll be the key link between our customers, Sales team, Production, Despatch and Transport teams, helping ensure orders are processed accurately, projects stay on track, and customers receive the service they expect.

Working closely with customers and internal stakeholders, you'll manage enquiries, quotes and orders from start to finish, build strong relationships, solve problems as they arise, and help keep projects moving. If you enjoy a fast-paced environment where no two days are the same, this is an opportunity to make a real impact.

Description

Key Responsibilities

- Be the first point of contact for customer enquiries, orders and requests via phone, email and in person.
- Prepare quotations, process orders and provide customers with updates throughout the order journey.
- Work closely with customers to understand their project requirements, timelines and delivery needs.
- Coordinate with Production, Transport and Despatch teams to ensure orders are delivered accurately and on time.
- Partner with Sales Representatives to support customer accounts and key projects.
- Build strong working relationships with customers and become a trusted point of contact.
- Keep project and order information up to date to support effective planning across the business.
- Communicate any changes, delays or potential issues to customers and internal teams in a timely manner.
- Resolve customer concerns professionally, focusing on finding practical solutions and positive outcomes.
- Maintain accurate records of customer interactions, orders and enquiries within company systems.
- Assist with managing stock levels of resale products and provide general administrative support to the branch.
- Contribute to a safe, positive and customer-focused team workplace while supporting continuous improvement initiatives

Skills And Experiences

About You

We're looking for someone who enjoys working with people, thrives in a busy environment and takes pride in delivering great service.

You will ideally have:

- Experience in customer service, internal sales, sales support or a similar customer-facing role.
- Previous experience in the construction, building materials, manufacturing, supply chain or related industries.
- Strong communication skills and the ability to build positive relationships with customers and colleagues.
- A customer-first approach and a genuine desire to provide exceptional service.
- The ability to manage multiple priorities and keep things moving in a fast-paced environment.
- Strong problem-solving skills and the confidence to navigate challenges when they arise.
- Excellent organisational skills and a high level of attention to detail.
- Experience managing quotes, orders and customer enquiries from start to finish.
- Confidence using Microsoft Office applications and business systems such as ERP or CRM platforms.
- A collaborative approach and the ability to work effectively with Sales, Production, Transport and Operations teams.
- The initiative to take ownership, follow through on commitments and keep customers informed along the way.
- A positive attitude, strong work ethic and commitment to contributing to a high-performing team.

Safety & Compliance

At Civilmart, safety is our highest priority. This role requires:

- Participation in a pre-employment medical (including Drug & Alcohol screening)
- Ongoing compliance with our zero-tolerance Drug & Alcohol policy
- Commitment to WHS, Quality and Environmental standards

What You Can Expect

- A competitive remuneration
- An exciting challenge and meaningful responsibilities
- A company focused on your growth and career development
- Numerous global opportunities within our CRH network, offering career growth and international exposure

Customer Service Coordinator - Reservations

WHY UNILODGE
UniLodge specialise in student accommodation and have been an industry market leader since 1996. The UniLodge Group manages a diverse portfolio of close to 130 properties and hotels with a footprint in every city in mainland Australian and New Zealand; and we employ a team of over 1200 staff across our business. We optimise tenancy for owners and create thriving communities.
Across our workforce we have built an enviable culture oftrust , engagement , collaboration , andfun . Our residents come from diverse backgrounds, and we want our teams to reflect this. Our people are the heart of our business, and their contributions are valued and celebrated. We invest in the wellbeing and professional development of our team, offering access to ongoing training and professional development, career progression, development reviews, and employee assistance program (EAP). And because everyone leads unique lives, we offer various leave options including study leave, parental leave entitlements, etc.
WHO YOU ARE
You will be in the centre of the action, so we are looking for a fun, enthusiastic, and passionate team player to join our team. Ideally you will have experience in customer service and/or reception and will be motivated for a career at UniLodge. You will love to build connections with people, and demonstrate a passion for problem solving, and going above and beyond to provide great experience to our residents. Some of your essential skills include strong written and verbal communication skills, good attention to detail, solid computer skills and a “we care” attitude.
YOUR RESPONSIBILITIES
As a Customer Service Coordinator - Reservations, your responsibilities will include but not be limited to:

- Operate the day to day front desk reception area with a focus on providing an exceptional resident experience
- Assist residents with enquiries related to residency, studies, general needs and overall well being
- Complete check in and out process for residents at the beginning and end of their tenancy
- Assist with leasing and the ongoing property management of rooms/units and apartments
- Conduct room shows to prospective tenants
- Maintain effective liaisons with property services such as maintenance, contract cleaners, contractors, and security personnel to ensure smooth and efficient service to residents
- Work to achieve and maintain the budgeted occupancy figures
- Pro-actively ensure that carpark accounts are paid up to date and manage any arrears

09th October, 2026

WHY UNILODGE
UniLodge specialise in student accommodation and have been an industry market leader since 1996.



The UniLodge Group manages a diverse portfolio of close to 130 properties and hotels with a footprint in every city in mainland Australian and New Zealand; and we employ a team of over 1200 staff across our business. We optimise tenancy for owners and create thriving communities.
Across our workforce we have built an enviable culture oftrust , engagement , collaboration , andfun . Our residents come from diverse backgrounds, and we want our teams to reflect this. Our people are the heart of our business, and their contributions are valued and celebrated. We invest in the wellbeing and professional development of our team, offering access to ongoing training and professional development, career progression, development reviews, and employee assistance program (EAP). And because everyone leads unique lives, we offer various leave options including study leave, parental leave entitlements, etc.
WHO YOU ARE
You will be in the centre of the action, so we are looking for a fun, enthusiastic, and passionate team player to join our team. Ideally you will have experience in customer service and/or reception and will be motivated for a career at UniLodge. You will love to build connections with people, and demonstrate a passion for problem solving, and going above and beyond to provide great experience to our residents. Some of your essential skills include strong written and verbal communication skills, good attention to detail, solid computer skills and a “we care” attitude.
YOUR RESPONSIBILITIES
As a Customer Service Coordinator - Reservations, your responsibilities will include but not be limited to:

- Operate the day to day front desk reception area with a focus on providing an exceptional resident experience
- Assist residents with enquiries related to residency, studies, general needs and overall well being
- Complete check in and out process for residents at the beginning and end of their tenancy
- Assist with leasing and the ongoing property management of rooms/units and apartments
- Conduct room shows to prospective tenants
- Maintain effective liaisons with property services such as maintenance, contract cleaners, contractors, and security personnel to ensure smooth and efficient service to residents
- Work to achieve and maintain the budgeted occupancy figures
- Pro-actively ensure that carpark accounts are paid up to date and manage any arrears

Our mandatory requirements include:

- Valid Working Rights in Australia and New Zealand
- National Police Check
- Working with Children Check
- Real Estate QualificationsQLD - Registration Certificate lodged with the Office of Fair Trading QLD (current or willing to obtain)

HOW YOU CAN APPLY
If you’re interested in working with us, please submit your application as soon as possible - outlining all the amazing qualities and skills you can bring to our team.
UniLodge Living Group is committed to providing a safe, respectful, and inclusive workplace. As part of our recruitment process, candidates are required to declare any history of involvement in gender‑based violence, in line with our commitment to integrity, accountability, and the National Higher Education Code.
UniLodge Australia is part of the UniLodge Living Group. We are proud to be an equal opportunity employer and welcome applications from diverse backgrounds.
We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.

Despatch Customer Service Coordinator - Copy

Civilmart and Infrastructure Products Australia (IPA) have come together under the global parent company CRH. This merger marks a significant step in strengthening Australia’s civil infrastructure supply chain by combining the expertise and capabilities of two of the most recognised names in precast and civil concrete manufacturing.

Introduction

About Us

Civilmart and Infrastructure Products Australia (IPA) have come together under the global parent company CRH. This merger marks a significant step in strengthening Australia’s civil infrastructure supply chain by combining the expertise and capabilities of two of the most recognised names in precast and civil concrete manufacturing.

Description

The Role

Civilmart are seeking an organised and proactiveTransport Despatch Customer Service Coordinator to commence at ourToowoomba (QLD)precast manufacturing facility on apermanent fulltime basis,working between the hours of7:00am and 3:00pm.

This position will be responsible for planning, coordinating, and directing the provision of products to ensure their timely distribution along with providing exceptional customer service with regard to sales order status and quoting.

The ideal candidate will have previous experience working in the manufacturing or construction industry and possess excellent communication and organisational skills.

Skills And Experiences

Key Responsibilities:

- Call customers to coordinate delivery times
- Coordinate transport carriers and couriers
- Book freight and plan delivery allocations
- Raise orders for transport and verify invoices charges
- Coordinate despatch forklift operators in daily yard activities
- Obtain freight quotes when required
- Issue picking sheets to forklift drivers and complete invoices
- Coordinate all incoming materials and goods to branches
- Manage site inventory and stocktake
- Assist the customer service team as required
- Assist in the physical loading and unloading of trucks

The successful applicant will have:

- Experience working in the manufacturing/industrial industry
- Excellent communication, organisation, and time management skills
- Forklift Licence (desirable)
- Qualifications in transport, logistics or supply chain (desirable)
- Strong focus and awareness of safety procedures and protocols

Safety & Compliance

At Civilmart, safety is our highest priority. This role requires:

- Participation in a pre-employment medical (including Drug & Alcohol screening)
- Ongoing compliance with our zero-tolerance Drug & Alcohol policy
- Commitment to WHS, Quality and Environmental standards

What You Can Expect

- A competitive remuneration
- An exciting challenge and meaningful responsibilities
- A company focused on your growth and career development
- Numerous global opportunities within our CRH network, offering career growth and international exposure

Civilmart and Infrastructure Products Australia (IPA) have come together under the global parent company CRH. This merger marks a significant step in strengthening Australia’s civil infrastructure supply chain by combining the expertise and capabilities of two of the most recognised names in precast and civil concrete manufacturing.

Job Description

Introduction

About Us

Civilmart and Infrastructure Products Australia (IPA) have come together under the global parent company CRH. This merger marks a significant step in strengthening Australia’s civil infrastructure supply chain by combining the expertise and capabilities of two of the most recognised names in precast and civil concrete manufacturing.

Description

The Role

Civilmart are seeking an organised and proactiveTransport Despatch Customer Service Coordinator to commence at ourToowoomba (QLD)precast manufacturing facility on apermanent fulltime basis,working between the hours of7:00am and 3:00pm.

This position will be responsible for planning, coordinating, and directing the provision of products to ensure their timely distribution along with providing exceptional customer service with regard to sales order status and quoting.

The ideal candidate will have previous experience working in the manufacturing or construction industry and possess excellent communication and organisational skills.

Skills And Experiences

Key Responsibilities:

- Call customers to coordinate delivery times
- Coordinate transport carriers and couriers
- Book freight and plan delivery allocations
- Raise orders for transport and verify invoices charges
- Coordinate despatch forklift operators in daily yard activities
- Obtain freight quotes when required
- Issue picking sheets to forklift drivers and complete invoices
- Coordinate all incoming materials and goods to branches
- Manage site inventory and stocktake
- Assist the customer service team as required
- Assist in the physical loading and unloading of trucks

The successful applicant will have:

- Experience working in the manufacturing/industrial industry
- Excellent communication, organisation, and time management skills
- Forklift Licence (desirable)
- Qualifications in transport, logistics or supply chain (desirable)
- Strong focus and awareness of safety procedures and protocols

Safety & Compliance

At Civilmart, safety is our highest priority. This role requires:

- Participation in a pre-employment medical (including Drug & Alcohol screening)
- Ongoing compliance with our zero-tolerance Drug & Alcohol policy
- Commitment to WHS, Quality and Environmental standards

What You Can Expect

- A competitive remuneration
- An exciting challenge and meaningful responsibilities
- A company focused on your growth and career development
- Numerous global opportunities within our CRH network, offering career growth and international exposure

For Aboriginal and/or Torres Strait Islander candidates only.

About Us:

ATSILS QLD LTD is a leading not-for-profit organisation dedicated to delivering comprehensive legal services to Aboriginal and Torres Strait Islander communities across Queensland. Since our inception in 1972, we have grown to operate 24 offices strategically positioned throughout the state, supporting our mission to uphold justice and human rights.

Benefits of working for ATSILS: (but not limited to)

- Opportunity to Salary Sacrifice
- Supported Learning and Development
- Attractive annual remote allowance offered to secure service continuity and community relationships

Role Purpose:

Our Charleville Office is looking for a reliable receptionist to become an integral part of our vibrant team. This is an exciting opportunity to advance your career while serving the community. An attractive annual remote allowance of $10,000 is offered to secure service continuity and community relationships.

About You:

- You bring at least two years of experience in a professional, legal, justice, or community services environment, complemented by a Certificate III or higher in Business Administration or an equivalent qualification.
- Your minimum typing speed is 35 words per minute.
- Experience working with Aboriginal and Torres Strait Islander clients is highly valued.
- You demonstrate resilience, organisation, and energy in your work.




- Additionally, you are prepared to provide at least two professional references.

Key Responsibilities:

In this role, you will be responsible for managing our switchboard and reception area, ensuring a welcoming atmosphere for clients and visitors. Your duties will include lodging Legal Aid applications online, completing legal correspondence, and overseeing filing and mail management. You will also engage in frequent liaison with teams across Queensland to facilitate effective communication and collaboration. This position offers exciting opportunities for career progression in Administration or Court Support, as well as the chance to pursue further studies relevant to Administration, Finance, or Law.

ATSILS wishes you every success in this fast-paced recruitment, and we look forward to receiving your application.

(ATSILS claims exemption under the Queensland Anti-Discrimination Act, Sections 25 (Genuine Occupational Requirement) and 104 (Welfare) in the identification of this role for Aboriginal and or Torres Strait Islander adults).

Aboriginal and/or Torres Strait Islander candidates encouraged to apply.

About Us:

ATSILS QLD LTD is a leading not-for-profit organisation dedicated to delivering comprehensive legal services to Aboriginal and Torres Strait Islander communities across Queensland. Since our inception in 1972, we have grown to operate 24 offices strategically positioned throughout the state, supporting our mission to uphold justice and human rights.

Role Purpose:

Friendly, professional, and culturally competent Legal Service seeks an experienced and reliable Client Services Co-ordinator with Data Entry skills for our Mt Isa Team. An attractive annual remote allowance of $10,000 is offered to secure service continuity and community relationships.

Whilst this position is not identified for Aboriginal and/or Torres Strait Islander candidates, we strongly encourage Indigenous candidates to apply.

Our Mt Isa Team are seeking an Administration Extraordinaire who:

- is outgoing yet have a patient personality.
- has excellent customer service skills and a good sense of humour.
- is a great team player with good attention to detail.

Benefits of working for ATSILS, but not limited to:

- Opportunity to Salary Sacrifice
- Supported Learning and Development

Opportunity for:

- Career progression in our other roles
- Further studies relevant to Administration, Finance or Law
- Steady hours and social justice work.

Duties include:

- Providing data entry services including updating of client information and reporting to our Head Office.
- Assisting in our reception area.
- Supporting a growing local team of staff.
- Lodging Legal Aid applications online.
- Completing legal correspondence, filing and mail management.

About you:

- Bring your experience in a professional, legal, justice or community services work environment with a Cert III or above in Business Administration or equivalent essential;
- Be resilient, organised and energetic;
- Have 2 referees;
- Experience with Aboriginal and/or Torres Strait Islander clients is valued.

We will interview promptly and look to candidates who can commence ASAP.

About the latest Customer service coordinator yatala Jobsin Queensland !

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Reception/Client Services Coordinator + Data – ATSILS Cairns

ATSILS QLD LTD is a leading not-for-profit organisation dedicated to delivering comprehensive legal services to Aboriginal and Torres Strait Islander communities across Queensland. Since our inception in 1972, we have grown to operate 24 offices strategically positioned throughout the state, supporting our mission to uphold justice and human rights.

Friendly, professional, and culturally competent Legal Service seeks an experienced and reliable Client Services Co-ordinator with Data Entry skills for our Cairns Team. Whilst this position is not identified for Aboriginal and/or Torres Strait Islander candidates, we strongly encourage Indigenous candidates to apply.

Our Cairns Team are seeking an Administration Extraordinaire who:

- is outgoing yet have a patient personality.
- has excellent customer service skills and a valuable sense of humour.
- is a great team player with good attention to detail.

Benefits of working for ATSILS, but not limited to:

- Opportunity to Salary Sacrifice
- Supported Learning and Development

Opportunity for:

- Career progression in our other roles
- Further studies relevant to Administration, Finance or Law
- Steady hours and social justice work.
- Potential option to discuss flexible part time hours

Duties include:

- Providing data entry services including updating of client information and reporting to our Head Office.
- Assisting in our reception area.
- Supporting a growing local team of staff.
- Lodging Legal Aid applications online.
- Completing legal correspondence, filing and mail management.

About you:

- Bring your experience in a professional, legal, justice or community services work environment with a Cert III or above in Business Administration or equivalent essential;
- Be resilient, organised and energetic;
- Have 2 referees;
- Experience with Aboriginal and/or Torres Strait Islander clients is valued.

We will interview promptly and look to candidates who can commence ASAP.

Customer Service Officer (Care Partner/ Coordinator)

Bowen Hills Trilogy Care Pty

Posted today

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Job Description

What if your customer service skills could help shape the future of aged care?

Trilogy Care is one of Australia’s fastest-growing approved Support at Home (HCP/ ) providers, empowering older Australians to stay in their own homes for longer through technology-enabled, person-centred care.

We’re transforming the aged care experience by combining innovative technology, AI, and passionate people to deliver better outcomes for the clients and communities we support. As we continue to grow, we’re creating exciting opportunities for people who want to make a meaningful impact, develop their skills, and build a rewarding career in a purpose-driven organisation.

As a Care Partner , you’ll manage your own portfolio of clients, becoming a trusted point of contact and helping them navigate their care journey with confidence. We’re hiring multiple Care Partners for this rewarding, relationship-focused role where your communication, empathy, and problem-solving skills will make a genuine difference every day.

You’ll thrive in a fast-paced contact centre environment, supported by a collaborative team culture where you’ll be encouraged to learn, grow, and achieve your career goals.

What You’ll Do

- Handle high-volume calls and enquiries in a structured, fast-paced support environment
- Be the first point of contact for clients, families, and providers seeking guidance on Home Care Packages and care services
- Manage a portfolio of client enquiries by assessing needs, identifying risks, and guiding appropriate care pathways
- Deliver outstanding customer service through clear, timely, and empathetic communication across phone and email, while meeting service levels and KPI targets.
- Build trusted client relationships by understanding individual goals and providing practical, solution-focused support
- Collaborate with internal teams and external providers to resolve complex care-related queries and ensure positive client outcomes

What You’ll Bring

- Experience in a customer service or contact centre environment, confidently managing high-volume phone conversations while achieving KPIs and delivering exceptional customer service.
- Exceptional communication and active listening skills, with a genuinely client-centred approach
- Strong problem-solving ability, applying sound judgement and critical thinking to navigate complex, sensitive, or evolving situations
- High level of tech confidence, including CRM, Microsoft Office 365 and the ability to learn new systems quickly
- Strong attention to detail, with the ability to maintain accurate documentation and follow-up.
- A warm, skilled, and resilient approach, with the empathy and emotional intelligence to support older Australians and their families.
- Experience in aged care, health, disability, or care coordination (desirable but not essential)

Why Trilogy Care?

- $84,000 package (inclusive of superannuation) + up to $5,000 KPI-based bonus
- Work smarter with AI, automation, and innovative technology that reduces admin and helps you focus on what matters – supporting clients
- Build your career with a fast-growing organisation offering genuine progression and development opportunities
- Join a purpose-driven team transforming the future of aged care
- Enjoy a vibrant, supportive culture with regular team events and celebrations
- Work from our modern King Street office with excellent facilities, close to public transport, cafes, and restaurants
- EAP support for you and your immediate family

Please note

To join our team, you’ll need full Australian work rights. As part of our standard recruitment process, we’ll conduct a working rights check, police check and request professional references during onboarding.

Customer Service Representative - Remote Data Entry Clerk

Cairns TowardJobs

Posted 3 days ago

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Job Description

Gain money from Home by Participating in Studies - Data Entry - Customer Service Agent - Part Time

We are looking for people nationwide to take part in paid studies - Apply ASAP!

We provide you the opportunity to make additional revenue at home (remotely) and additionally to determine your own involvement schedule. At this work, you will be performing numerous tasks such as data entry, performing email response, testimonials, studies and other online projects.

This work at home possibility is very rewarding and also will help shape the industry and influence new products involving market. In some cases you will also get to see items before the public and participate in testing them. You'll be helping business gather information to help forecast trends and influence future organisation choices based on the information provided.

- Earn by taking surveys

- Various payment methods, including Paypal, direct check, or online digital present card codes

- Part Time

- Work remotely and gain additional revenue from home.

If you are the sort of person who is self-motivated as well as comfortable working on your own in your home, delight in such work as e-mail customer support, data entry as well as review products, then you are the person we are searching for.

Data entry agent originate from all different backgrounds including, data entry, telemarketing, client service, sales, clerical, assistant, management assistant, assistant, call facility, part-time.

- Receive personalized job recommendations.

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📌 Customer Service Coordinator — Fast-Paced Growth & Global (Brisbane)
🏢 Coca-Cola Europacific Partners
📍 Brisbane

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