Leidos Australia is seeking an ITSM Tooling Specialist within the Geo Spaces Team to enable reliable, auditable, and ITIL-aligned service delivery across a Defence program workplace. You will design, configure, and govern Jira Service Management workflows, forms, SLAs and dashboards.
You will collaborate with Service Delivery, Engineering, Architecture and Business stakeholders to translate policies into practical tooling, maintain auditability, and deliver data-driven insights to drive
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📌 ITSM Tooling Specialist — Jira & ITIL Excellence (Sydney)
🏢 Leidos
📍 Sydney