Client Experience & Marketing Coordinator

This is a varied role combining front-of-house, client relationships and creative marketing at a premium skin clinic. You will deliver an exceptional client experience while supporting marketing initiatives for a luxury brand.

Key responsibilities

Deliver an exceptional front-of-house experience and manage daily reception duties

Build client relationships through personalised follow-ups, rebooking and retention

Create beautiful Instagram content, including Reels, Stories and photography

Design and schedule Mailchimp newsletters and marketing campaigns

Support product launches, events and local brand collaborations

Work alongside the clinic team to ensure a seamless client journey

About you

Experience in luxury beauty, wellness, hospitality or premium retail





A natural flair for customer service and building relationships

Strong content creation skills and an eye for aesthetics

Confidence using Instagram, Canva and ideally Mailchimp

Excellent organisation, initiative and attention to detail

About us

Jacqueline Brennan Skin is a premium skin clinic in Mosman, known for advanced skin treatments, bespoke skin journeys and exceptional client care.

A beautiful working environment

A supportive team

Staff skincare and treatment benefits

The prospect to bring your creativity and ideas to a growing luxury skin brand

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📌 Client Experience & Marketing Coordinator (Mosman)
🏢 Jacqueline Brennan
📍 Mosman