Manager, Delivery Tooling and Ways of Working
Design and embed delivery tooling and ways of working that enable scalable, efficient and outcome-driven delivery across ASX . The role is responsible for rolling out enterprise tooling and embedding new delivery practices in partnership with business teams and specialist consultants.
Your Team
The Enterprise Customer & Operations team (EC&O;) enables ASX to run better. This is through improving customer experiences and interactions, delivering simplified processes and services, integrated delivery planning and capability, and driving consistency of standards.
The Enterprise Enablement (EE) team within EC&O; is responsible for providing enterprise capabilities and frameworks, that enable and govern change, transformation, delivery, strategy execution, customer products, data management and process mapping.
Your responsibilities:
- Lead the design, configuration and evolution of delivery tooling and ways of working aligned to the ASX Delivery Framework (ADF) Transformation program to support scalable portfolio, program, and delivery processes.
- Assess existing Atlassian suite usage (JIRA, Confluence) and ways of working across ASX, capture user feedback, measure system adoption, identify opportunities to extend usage, standardise, scale or adapt existing approaches to support delivery processes.
- Drive enterprise adoption of Atlassian suite (JIRA, Confluence) to support delivery processes and provide portfolio oversight and planning, working with Technology,
our business teams and a consulting partner to establish the initial framework and configuration.
- Champion collaborative work on enterprise delivery tooling across ASX.
- Define and embed ADF ways of working and tooling based controls, ensuring alignment with the ADF and practical adoption by teams.
- Enable delivery processes efficiency leveraging tooling and AI.
- Partner with delivery teams, EPMO and the delivery community to support tooling and controls adoption, enablement and uplift of delivery maturity.
- Engage stakeholders across ASX to build understanding, commitment and buy-in to new tooling and ways of working.
- Collaborate across all streams of the ADF transformation, contributing beyond immediate responsibilities
- Continuously improve ADF tooling, controls and practices using feedback, adoption insights and delivery outcomes.
- Collaborate closely with the ADF Transformation Team.
- Actively contribute to the continuous improvement of controls, processes, practices and outcomes within EE.
- Contribute to a collaborative EE culture by role-modelling ASX values and actively breaking down silos.
- Collaborate and work closely with the EPMO team (ASX Delivery Framework business owners to evolve, implement and embed the transformation.
- Work across teams and divisions to share knowledge, resolve issues and improve end-to-end enterprise outcomes.
- Provide leadership and guidance to team members and/or practitioners, supporting capability uplift, performance and effective ways of working.
- Prepare high-quality Executive and governance papers, briefings and updates, tailored to audience and governance needs.
- Engage with Enterprise Customer & Operations and cross-divisional peers to support delivery, coordination and execution outcomes.
- Undertake other activities reasonably required to support the effective operation of the EE function.
Your experience and qualifications
Must have
- Relevant certification or training in Agile delivery, tooling implementation or change management (or equivalent experience).
- Robust stakeholder engagement skills supporting adoption and change.
- Experience delivering enterprise tooling or delivery practice rollouts at scale.
- In-depth understanding of the Atlassian suite (JIRA, JPD, Goals, Confluence) and hands-on experience with Atlassian tooling, particularly JIRA.
- Experience working with external consulting or delivery partners.
Nice to have
- Experience implementing Agile or hybrid delivery frameworks.
- Experience with ways of working with continuous delivery and persistent teams.
- Experience with Atlassian Strategy Collection
- Experience with Project Portfolio Management (PPM) tools
- Background in large, complex or regulated organisations.
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📌 Manager, Delivery Tooling and Ways of Working (Sydney)
🏢 ASX
📍 Sydney