Klarna is seeking an experienced Incident Response Project Manager to lead incident-related initiatives within a banking/financial services environment. You will drive planning, execution, and timely resolution of high-impact incidents, and oversee root cause analysis, remediation, and preventive improvements to strengthen operational resilience.
The role requires calm, structured decision-making under pressure, solid communication, and the ability to coordinate multiple stakeholders.
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📌 Incident Response Lead – Banking & Resilience (Sydney)
🏢 Klarna
📍 Sydney