This is a front counter role in a busy workshop. Around 80% of the job is customer service, bookings and administration. The other 20% is workshop support. You won't be sitting out the front. When the counter is quiet, you'll be on your feet: putting parts away, helping the technicians and keeping the workshop moving.The Automotive Service Advisor Trainee role is a long-term career pathway in the automotive industry. It's for people who are passionate about cars and customer service but don't want to do a traditional mechanic apprenticeship.No experience required. You'll get full training, mentoring and documented systems, with a pathway to the AUR21120 Certificate II in Automotive Sales. The role is designed to progress into a fully competent Automotive Service Advisor position over time.Full-time, 42.5 hours per week, Monday to Friday.Key responsibilitiesGreet customers professionally,
in person and on the phoneBook vehicles in and help maintain workshop workflowCapture accurate customer and vehicle information in CoStarCommunicate estimated costs and pickup times clearlyKeep customers updated throughout repairs and notify them when vehicles are readyPrepare estimates, quotes and invoices under supervisionReceive parts deliveries and put stock away promptlyHelp the technicians when the counter is quietKeep the counter, showroom and workshop clean and presentableAbout youReliable, with consistent attendanceFollows systems and procedures every timeProfessional, accountable and a explicit communicatorShows initiative and wants to learnHappy to pitch in wherever the workshop needs help. There's no "it's not my job" here.About usWe're a locally owned tyre and mechanical workshop in Parkes, focused on raising the bar in the automotive industry through professionalism, structure, communication and continuous improvement. We're committed to building a strong team culture and developing future talent.
📌 Automotive Service Advisor Trainee (Parkes)
🏢 Regos Plus Tyre And Mechanical
📍 Parkes
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