Remote: Remote

We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.Key ResponsibilitiesRespond to booking inquiriesGather customer needs and preferencesResearch available optionsCoordinate booking detailsVerify customer and reservation informationProvide confirmations and relevant informationAssist with booking updates and changesCommunicate with providers as neededMaintain accurate booking recordsFollow up with customers regarding outstanding informationProvide professional support throughout the booking processQualificationsStrong communication skillsExcellent organizationAttention to detailCustomer-focused attitudeComfortable researching information onlineBasic computer proficiencyAbility to learn booking systemsStrong time-management abilitiesReliable and self-motivatedPrevious booking or customer-service experience is helpful but not requiredWhy Choose Us?Remote Environment: Coordinate bookings remotelyFlexible Scheduling:



Organize your schedule around responsibilities and customer needsTraining Available: Learn booking procedures and online platformsOngoing Support: Access educational resources and guidanceProfessional Development: Build organization, communication, research, and coordination skillsCustomer-Focused Role: Assist customers throughout the booking processWhat We're Looking ForStrong written and verbal communication skillsExperience in customer service—ideally in travel, tourism, or hospitalityHigh attention to detail with strong organizational and follow-through habitsTech-savvy and quick to adapt to new systems and booking toolsA genuine love for travel and helping others design unforgettable journeysWhat We OfferFully work from home from homeFlexible schedulingComprehensive onboarding and ongoing trainingEstablished systems and workflows designed for successSupportive team environment with mentorshipProfessional growth and development opportunitiesAccess to travel industry resources and exclusive travel benefits

📌 Itsm Atlassian Consultant (Perth)
🏢 Servicerocket
📍 Perth