Job Type: Full-time

Remote: Hybrid

Office of the Children’s GuardianInvestigation Officer (Identified)This is an Identified position and is open only to Aboriginal and/or Torres Strait Islander people. Contribute to creating safer environments for Aboriginal children, young people and communities across New South Wales.Bring your investigation, risk assessment or regulatory experience to an Aboriginal Identified role where cultural knowledge, community connection and professional capability are highly valued.Join a newly established Investigations & Enforcement Directorate committed to child safety, accountability and continuous improvement.One full-time, temporary opportunity to 30 June 2027.Located at Strawberry Hills with hybrid / flexible working arrangements.Clerk Grade 7/8 - $116,981 - $129,492 (plus employer's contribution to superannuation and annual leave loading).About the Office of Children’s GuardianThe Office of the Children’s Guardian (OCG) upholds NSW children, young people and vulnerable people’s right to be safe by overseeing, regulating and monitoring organisations and individuals that provide these services. We are guided by our values of integrity, trust, service, accountability, respect and empathy. Located on Gadigal Country in Redfern, Sydney, we workacross metropolitan, regional, rural and remote communities to strengthenchild-safe practice, regulate key child-related sectors and support betteroutcomes for children and young people.Through regulation, oversight, education andpartnership, we support organisations, communities and individuals to upholdthe safety, welfare and wellbeing of children and young people.To find out more about the Office of the Children’s Guardian, visit our website.Why Join OCGAt OCG, you'll contribute to meaningful work thathelps create safer environments for children and young people across NSW.We offer:Flexible and hybrid working arrangements.A culturally safe workplace supported by OCG's First Nations Staff Network, Diversity, Equity and Inclusion Steering Committee and access to culturally appropriate external cultural supervision and support.Access to leave and flexible working arrangements that support connection to culture, Country, community, family and significant cultural obligations.Professional development and career growth opportunities.A values-driven workplace committed to child safety and cultural inclusion.You will also have the prospect to help shape anewly established investigations function and contribute to strengtheningchild-safe systems across New South Wales.Aboriginal and Torres Strait Islander EmploymentThe Office of the Children's Guardian valuesAboriginal and Torres Strait Islander cultures, knowledge and leadership and iscommitted to creating a culturally safe workplace where employees feelrespected, supported and empowered to thrive. We recognise the importance ofconnection to Country, culture, community and kinship and encourage applicantsto draw on cultural knowledge, lived experience,



community engagement,leadership and transferable skills throughout their application.We welcome applications from candidates withexperience gained through community, government, non-government, regulatory,investigative, justice, advocacy, service delivery and leadership roles.If you do not meet every listed requirement butbelieve your experience, cultural knowledge, community connections andtransferable skills would enable you to succeed in the role, we stronglyencourage you to apply.About the roleTheInvestigation Officer supports the delivery of high-quality, consistent, andtimely regulatory investigations across the Child Safe, Working with ChildrenCheck, and Reportable Conduct schemes. The Investigation Officer contributes tothe centralised investigations and compliance function by gatheringinformation, conducting preliminary assessments, analysing evidence, andpreparing documentation that informs decision-making.TheInvestigations and Enforcement Directorate plays an important role inresponding to matters affecting the safety, welfare and wellbeing of childrenand young people across New South Wales. Aboriginal and Torres Strait Islanderperspectives are critical to ensuring our regulatory approaches, investigationsand stakeholder engagement are culturally informed, respectful and responsiveto the diverse communities we serve. This identified role contributes tostrengthening cultural capability within the Directorate and supporting betteroutcomes for Aboriginal children, young people, families and communities.Essential RequirementsAppropriate tertiary qualifications or demonstrated, relevant, equivalent professional experience.Employment at the Office of the Children’s Guardian is subject to the satisfactory completion of security and related vetting checks.All roles associated with the Office of the Children's Guardian are required to have a current Working with Children Check.For further information about the role, please view the role description.Note: As an Identified role, this role is open only toAboriginal and/or Torres Strait Islander persons, Australia’s First Nationspeople. Where a position is identified, an applicant’s race is a genuineoccupational qualification and authorised by Section 14(d) of theAnti-Discrimination Act 1977.There are twoalternatives to confirming your Aboriginality:1. Confirmation ofAboriginality form OR2. Writtenconfirmation from two to three Aboriginal organisations within the community inwhich you live or work, confirming that the applicant:• is of Aboriginaland/or Torres Strait Islander descent;• identifies as an Aboriginal and/or Torres Strait Islander person; and• is accepted as such by the Aboriginal and/or Torres Strait Islandercommunity.Diversity, Equity and InclusionWe are committed to building a diverse,



inclusive,culturally safe and accessible workplace that reflects the communities weserve.We welcome and encourage applications from Aboriginaland Torres Strait Islander peoples, people with disability, people fromculturally and linguistically diverse backgrounds, LGBTQIA+ people, carers andpeople with diverse lived experiences.We recognise the unique strengths and perspectivesAboriginal and Torres Strait Islander peoples bring to our work and arecommitted to creating an environment where employees feel respected, supportedand able to thrive.We are committed to providing equitable employmentopportunities and reasonable adjustments throughout the recruitment process andemployment lifecycle.If you require a reasonable adjustment in the recruitment process, including application, assessment or interview stages, please contact the People and Culture team on (02) 8219 3661 or [email protected] and advise of your preferred method of communication. Requests will be treated confidentially and considered on an individual basis.To apply, please submit:An up-to-date resume (maximum four pages) in either Word or PDF format; andResponses to the two targeted questions below(maximum 400 words each).When preparing your application, provide practicalexamples demonstrating your experience, transferable skills, achievements,cultural capability and suitability for the role. Applications will be assessedon merit, having regard to the capabilities, knowledge, experience andrequirements relevant to the position.Aboriginal and Torres Strait Islander applicants mayrequest cultural support at any stage of the recruitment process.Targeted questions1. Describe a situation where you gathered information from a range of sources to investigate an issue, assess risk or support a recommendation. What was your approach and what was the outcome?2. Describe a situation where you built trust or worked collaboratively with people from diverse backgrounds to achieve an outcome. What approach did you take and what was the result? Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role.Want to learnmore?We understandthat applying for government roles can be unfamiliar. Applicants are encouragedto contact the hiring manager for a confidential conversation about:the rolethe teamthe recruitment processreasonable adjustmentscultural support requirements.You can contact the hiring manager Lindsay Kerfoot, Manager Investigations & Enforcement, Investigations & Enforcement on phone 0447 601354 or via email at [email protected] to discuss the role.Applications closing date: Monday 12 November 2026at 10:00amThis recruitment may result in the establishment of aTalent Pool and/or Merit Pool for future temporary, ongoing, project-based,secondment or acting opportunities at the same grade.Suitable candidates may also be considered forcomparable roles requiring similar capabilities across the Office of theChildren's Guardian for up to 18 months without the need to reapply.

📌 Investigation Officer (Identified) (Surry Hills)
🏢 NSW Department of Customer Service
📍 Surry Hills