As our Service Coordinator, you will play a vital role in ensuring our field technicians and clients receive exceptional support every day.

Your responsibilities will include:

- Booking and confirming client appointments
- Managing incoming phone calls and customer enquiries
- Preparing quotations and work orders
- Liaising with clients, project managers, and field technicians
- Monitoring technician movements and ensuring productive scheduling
- Preparing reports and documentation for clients
- Following up outstanding quotations and customer enquiries
- Maintaining accurate customer records and job information
- Assisting management with operational administration
- Providing exceptional customer service from enquiry through to job completion

About You

We're looking for someone who enjoys working in a busy environment and thrives on organisation.

Ideally you will have:

- Previous experience in a Service Coordinator, Scheduler or Administration role




- Experience within construction, trades, civil, plumbing, utilities, or related industries (preferred)
- Outstanding organisational and time management skills
- Excellent communication skills, both written and verbal
- Ability to prioritise multiple tasks while remaining calm under pressure
- High attention to detail
- Experience using ServiceM8 or similar job management software (highly regarded)
- A proactive attitude with the ability to work both independently and as part of a team

What We Offer

- Modern office located in Alexandria
- Supportive and friendly team culture
- Competitive salary based on experience
- Career progression opportunities within a growing business
- Ongoing training and development
- Opportunity to work with one of Sydney's leading specialist contractors

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📌 Service Coordinator (Sydney)
🏢 Sydney Core Holes
📍 Sydney