Description

Position Summary/Objectives of Incumbent:
The purpose of this position is to support from sales through to customer service on small product sales deliveries.

Key Responsibilities

- Work in a small team to deliver over $100m a year (or as per targets) of product sales to Vertiv clients
- Manage own sales through to completion of projects as well as support the Project Management Team with their projects
- Co-ordinate deliveries, installation and commissioning of units
- Monthly reporting of RDSL and PDSL for tracking performance
- Evaluate outstanding supplier purchase orders, cost management of outbound logistics and warehousing for assigned projects
- Monthly forecasts of revenue and invoicing

WHS, Environment & Quality:

- Comply with all Work, Health & Safety, Workplace and Quality obligations




- Actively promote safety in the workplace

Employees reporting to Incumbent: Nil

Main contacts within Company

- Managed Services
- Sales
- Services
- Finance

Main contacts outside the Company

- Customers
- Suppliers locally and internationally

Specialist Knowledge:

- Experience working with Oracle system (administration focused) advantageous

Practical Experience:

- 5+ years experience in an Administrative Customer Service role
- Customer Service
- Administration
- Organisational skills
- MS Office

Personal Characteristics:

- Excellent communication skills - written & verbal
- Prioritisation capability
- Team player
- Time management

📌 Sr Customer Service Specialist - Projects (Sydney)
🏢 Vertiv Group
📍 Sydney