BT in Adelaide seeks a Team Manager, Estates & Claims Management (ECM) on a 12-month secondment. You will lead a team of Case Managers supporting customers, beneficiaries and their representatives through estates, insurance claims, hardship and compassionate requests.
You will foster a high-performing, customer-focused culture while ensuring risk management, compliance and operational excellence. This role involves collaborating with Product, Risk, Priority Care, Complaints, Distribution,
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📌 Adelaide ECM Team Lead: Estates & Claims
🏢 Bt
📍 Adelaide