Senior Support Lead – NSW Planning Portal (Flexible Hours) (Sydney)

Senior Support Lead – NSW Planning Portal (Flexible Hours) (Sydney)

23 Oct
|
the original
|
Sydney

23 Oct

the original

Sydney

The Department of Planning, Housing and Infrastructure (DPHI) in NSW seeks a Senior Customer Support Officer. This permanent full-time role (35 hours) is based in Parramatta CBD with adaptable working.

You will lead high-volume customer service, handle complex enquiries, and coach others while supporting the NSW Planning Portal and related services. Essential: experience in a call centre or high-volume support, strong communication and leadership, and knowledge of digital systems.

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📌 Senior Support Lead – NSW Planning Portal (Flexible Hours) (Sydney)
🏢 the original
📍 Sydney

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