Talent Right is partnering exclusively with Masterflow Solutions to recruit the Head of Operations and Supply Chain. Masterflow is entering an exciting phase of growth and is seeking an exceptional operational leader to help shape its future. Reporting directly to the CEO, this newly created leadership role will take ownership of Operations, Supply Chain, Procurement, Planning, Inventory and Service functions across the business. We’re looking for a commercially minded leader who enjoys building capability, improving performance and creating the structure required to support sustainable growth. Most importantly, you’ll become a trusted partner to the CEO, helping transition the business from founder-led operations to a scalable, high-performing organisation.

Why Masterflow? Masterflow Solutions is a specialist supplier, designer, manufacturer and service provider of HVAC and waterside plantroom equipment across Australia and New Zealand. With strong growth, an established customer base and ambitious plans for the future, the business is investing in its next phase of operational maturity. This is a rare opportunity to work directly with the CEO, shape the operational strategy of the business and leave a lasting impact.

What You’ll Enjoy

Newly created executive leadership position

Direct access to the CEO and leadership team

Genuine autonomy and influence

Opportunity to drive meaningful change

High-growth business with solid momentum

Supportive, agile and down-to-earth culture

Competitive salary package with incentive opportunity

About the Role You will be responsible for leading and improving the end-to-end operational performance of the business. A key focus will be establishing a robust Sales & Operations Planning (S&OP;) process, improving inventory and working capital performance, strengthening supplier relationships and developing greater accountability across the organisation.



Success in this role will come through leading managers, building capability and implementing the systems, processes and disciplines required to support future growth.

Key Responsibilities

Lead Operations, Supply Chain, Procurement and Service functions

Establish and drive an effective Sales & Operations Planning (S&OP;) process

Improve inventory performance and working capital outcomes

Manage and develop local and international supplier relationships

Drive ERP optimisation and operational reporting improvements

Develop KPIs, accountability frameworks and business disciplines

Build leadership capability across the operations team

Identify and implement continuous improvement initiatives that support growth

The Ideal Candidate You have likely:

Led Sales & Operations Planning (S&OP;) within a manufacturing, engineering or industrial business

Improved inventory management, forecasting and working capital performance

Managed overseas suppliers and complex supply chains

Worked extensively with ERP platforms, ideally NetSuite

Led managers and built high-performing leadership teams

Introduced structure, accountability and operational discipline within a growing business

Strong commercial and financial acumen, including P&L; ownership, budgeting, forecasting and performance analysis

Highly Regarded

HVAC, pumps, valves, mechanical services or industrial equipment experience

Engineer-to-order or project-based manufacturing environments

Operations, Engineering, Supply Chain or Business qualifications

Experience supporting rapid business growth and transformation

The Person We’re looking for a leader with high emotional intelligence who can empower managers, develop capability and create accountability without unnecessary bureaucracy. You build trust quickly, lead through influence rather than control and enjoy creating teams, systems and processes that enable businesses to scale successfully.

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📌 Head of Operations and Supply Chain (Haymarket)
🏢 Talent Right
📍 Haymarket