Do you enjoy helping customers solve problems and building strong relationships? This could be the opportunity for you

Customer Service Officer | Dubbo, NSW

Do you enjoy helping customers solve problems and building strong relationships? This could be the opportunity for you

About the Role

This is an exciting opportunity for a proactive and customer-focused individual to join our team.

As a key point of contact for our customers, you’ll help them identify the right products and solutions for their needs while also supporting the day-to-day operation of the Dubbo branch.

Your key responsibilities will include:

- Providing exceptional customer service and building strong, ongoing customer relationships
- Support a wide range of internal stakeholders, including the Service Department, Project Sales, and surrounding branches and departments
- Assisting customers with irrigation, pump, pipe, fittings, water and agricultural product enquiries
- Understanding customer requirements and recommending suitable products and solutions
- Processing retail sales, customer orders and invoices using point of sale and financial systems
- Maintaining accurate inventory records and assisting with stocktakes

About You

You will have:

- Robust retail sales and customer service experience
- Experience within the irrigation, water or agricultural industry
- Well-developed communication and interpersonal skills
- Strong organisational skills with the ability to manage competing priorities




- Experience with point of sale, inventory or ERP/financial systems
- A positive and proactive approach with good problem-solving skills
- A current valid driver’s licence

About Us

Darling Irrigation is a recognised leading independent provider of irrigation products and services in Australia. We provide innovative, sustainable and mutually profitable water solutions. The business offers a retail network, service departments and project installations across a broad spectrum of the irrigation sector supported by 7 locations throughout NSW, VIC & TAS.

Darling Irrigation is a wholly owned subsidiary of the AGnVET Services Group, an Australian owned independent agribusiness, providing rural supplies and services for over 100 years to the agricultural community.

Our Benefits

Work for a leading agribusiness that has a diverse range of products and services that are brought to life by talented and hardworking people who are passionate about the agricultural industry. All of which makes AGnVET a rewarding employer.

We also offer:

- Flexible working arrangements
- Career experiences and your personalised development support
- Employee Assistance Program
- Wellbeing benefits including vaccinations and discounted health insurance
- $1,500 employee referral bonuses
- Salary sacrifice to superannuation
- Paid Parental Leave

You must have theright to live and workin this location to apply for this job.

📌 Customer Service Officer (Dubbo)
🏢 Agnvet Services Group
📍 Dubbo