Community Gro is a Not for Profit organisation operating in the Community Services sector in Townsville. We deliver a range of programs to support families and individuals to help reduce social and economic pressures and create life changing opportunities.

About the role

The Project Officer - General works under the direction of the Service Manager to provide high-quality organisational, administrative, project, and operational support across a range of programs and services. The role contributes to the successful delivery of community programs through effective coordination, communication, data management, reporting, and stakeholder engagement. This position requires a proactive, adaptable, and highly organised individual who can manage competing priorities, maintain confidentiality, exercise sound judgement, and work collaboratively across multiple office locations and community settings.

About Us

Community Gro is a Not for Profit organisation operating in the Community Services sector in Townsville. We deliver a range of programs to support families and individuals to help reduce social and economic pressures and create life changing opportunities.

About the role

The Project Officer - General works under the direction of the Service Manager to provide high-quality organisational, administrative, project, and operational support across a range of programs and services. The role contributes to the successful delivery of community programs through effective coordination, communication, data management, reporting, and stakeholder engagement. This position requires a proactive, adaptable, and highly organised individual who can manage competing priorities, maintain confidentiality,



exercise sound judgement, and work collaboratively across multiple office locations and community settings.

Position Objectives

- Provideeffective,trustworthy,confidential,andproactivesupporttoProgramManagersandtheleadershipteam.
- Delivertimelyadministrativeandprojectsupportacrossallprograms.
- Ensureinformationandadviceareprovidedinaccordancewithrelevantlegislation,organisationalpolicies,andprocedures.
- Supportthesuccessfuldelivery,monitoring,andcontinuousimprovementofprogramsandprojects.
- Maintainhighstandardsofprofessionalism,confidentiality,initiative,andaccountability.

Key responsibilities

- Provide administrative and operational support across multiple programs and service areas
- Work closely with the leadership team to coordinate community activities, projects, events, and initiatives
- Assist Program Managers and Centre Managers in gathering information and preparing submissions for grants, tenders, and funding opportunities
- Support community engagement activities, outreach initiatives, and events
- Review and analyse program data to support organisational reporting, compliance requirements, and continuous improvement activities
- Assist in the planning, coordination, implementation, and monitoring of project activities
- Coordinate logistics for meetings, workshops, training sessions, community events,



and project activities
- Facilitate effective communication between project teams, volunteers, community members, stakeholders, and service partners
- Develop and maintain effective systems for collecting, recording, and monitoring project and program data
- Maintain accurate and comprehensive records of project activities, decisions, and communications

About you

- QualificationsinCommunityservices,socialworkorsimilarfieldwithdemonstratedexperienceinprojectadministration,programcoordination,communityservicesadministration,orsimilar.
- Strongorganisationalandtimemanagementskillswiththeabilitytomanagemultiplepriorities.
- Excellentwrittenandverbalcommunicationskills.
- Experiencepreparingreports,maintainingrecords,andmanagingdocumentation.
- Stronganalyticalskillswiththeabilitytocollect,interpret,andreportondata.
- Highlevelofattentiontodetailandaccuracy.
- Abilitytoexercisediscretionandmaintainconfidentiality.
- Demonstratedabilitytoworkbothindependentlyandcollaborativelywithinateamenvironment.
- ProficiencyinMicrosoftOfficeSuiteandotherrelevantbusinesssystems.

Employment Requirements

- Current Queensland Driver Licence.
- Current Working with Children Check (Blue Card), or ability to obtain.
- National Police Check, or ability to obtain and maintain.
- Ability to work across multiple office and community locations as required.

Selection Criteria

- Experience in Projectadministration,programcoordination,communityservicesadministration,orsimilar.
- Assisting Program Managers and Centre Managers in gathering information and preparing submissions for grants, tenders, and fund

📌 Project Officer (Townsville)
🏢 Community Gro
📍 Townsville