Project Support Officer, Operational Security Infrastructure Projects

Department: Major Program Delivery

Department/Agency: Department of Communities and Justice

Location: Parramatta, NSW, AU, 2150

Project Support Officer,

Operational Security Infrastructure Projects

Location: Parramatta (hybrid Parramatta office and work from home)

Employment type: Ongoing Full time x2

Salary: Clerk Grade 5/6, $102,936 to $113,579 pa, plus employer’s contribution to superannuation and annual leave loading

Your role

As a Project Support Officer, you will provide comprehensive day‑to‑day support across the project and program, including assisting the team with coordination of activities and deliverables, supporting My Work Zone (MWZ) processes, and managing financial tracking and invoice processing. Maintains Smartsheet and other project reporting tools to monitor progress, track milestones, and produce accurate, timely reports for stakeholders. Performs governance and secretariat functions, including scheduling meetings, preparing agendas and briefing materials, capturing and distributing meeting minutes, and ensuring actions are tracked and closed out. Contributes to effective project delivery by maintaining organised documentation, supporting compliance requirements, and facilitating clear communication across stakeholders.

What you’ll do

As part of the Major Projects Team within Infrastructure and Assets, you will be responsible for but not limited to providing essential day‑to‑day support to the teams by coordinating administrative, financial, reporting and operational activities that keep the portfolio running smoothly.

Infrastructure & Assets, Major Projects is a high‑performing,



multidisciplinary team responsible for delivering complex capital works programs for the Department of Communities and Justice (DCJ). The team is recognised for its strong collaborative culture, working closely with internal stakeholders, industry partners, and service providers to achieve high‑quality project outcomes.

Operating in a rapid‑paced and dynamic environment, the team adopts an agile approach to project delivery, enabling it to respond effectively to changing priorities and emerging risks. It brings together expertise across project management, design, procurement, and construction to ensure projects are delivered on time, within budget, and in line with strategic objectives.

The team is committed to excellence in governance, stakeholder engagement, and innovation, continuously seeking opportunities to improve processes, enhance efficiency, and deliver infrastructure that supports better service outcomes for the community.

What we’re looking for

The ideal candidate is a proactive and detail‑oriented project support professional who has experience working across operational justice environments such as courthouses, Community Corrections offices, Community Service Centres and, where relevant, residential service settings.

They bring practical understanding of how infrastructure, safety, and service delivery intersect in frontline justice and community environments.



The candidate will ideally have been involved in or supported projects relating to security upgrades, asset maintenance, or compliance with protective security standards, enabling them to navigate stakeholder needs and operational constraints confidently.

They demonstrate strong organisational skills, the ability to manage competing priorities, and a commitment to improving processes and delivering high‑quality outcomes. They communicate effectively, work collaboratively with diverse stakeholders, and bring sound analytical skills to support monitoring project progress, preparing documentation, and resolving issues. Familiarity with project reporting, records management and administrative coordination is highly valued.

A NSW Driver Licence is essential, along with willingness to travel, and the successful candidate will model resilience, accountability and professionalism consistent with the NSW Public Sector Capability Framework.

What We Offer

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on br

📌 Project Support Officer, Operational Security Infrastructure Projects (Parramatta)
🏢 Nsw Department Of Communities And Justice
📍 Parramatta