Many Rivers Regional Housing Management Services Aboriginal Corporation – Port Macquarie NSW

ABORIGINAL AND TORRES STRAIT ISLANDER IDENTIFIED POSITION

This opportunity is exclusively for Aboriginal and Torres Strait Islander applicants.

ABORIGINAL AND TORRES STRAIT ISLANDER IDENTIFIED POSITION

This opportunity is exclusively for Aboriginal and Torres Strait Islander applicants.

Lead with Purpose. Drive Performance. Strengthen Communities.

An exciting executive leadership opportunity to shape the future of Aboriginal community housing across northern NSW.

We're looking for an experienced, driven and capable Chief Operating Officer to lead our housing operations and help deliver the next chapter of organisational growth and improvement.

This is an opportunity for an accomplished Aboriginal leader who thrives on responsibility, inspires high-performing teams and knows how to turn organisational strategy into practical, measurable results.

As a key member of our Executive Leadership Team, you'll oversee our housing services, tenancy management, asset management, property maintenance and inspections across a large and geographically diverse housing portfolio.

Working directly with the Chief Executive Officer, you'll play a central role in strengthening operational performance, developing our managers, improving service delivery and ensuring our housing services meet the needs of Aboriginal families and communities.

We're looking for a leader who combines strategic thinking with practical action - someone who builds strong teams, takes ownership of results and makes things happen.

What You’ll Be Leading

As Chief Operating Officer,



you'll provide executive leadership across our core housing operations, with responsibility for:

- Operational Leadership - Lead our Housing, Assets and Property Inspections teams, establishing clear priorities, improving coordination and ensuring consistent, high-quality service delivery.

- Housing & Tenancy Management - Oversee tenancy operations, occupancy, vacancies, arrears, tenant services and tenancy sustainment to achieve positive housing outcomes.

- Asset Management & Maintenance - Lead the management of our housing assets, ensuring effective maintenance programs, contractor performance, property standards and capital works coordination.

- Property Inspections - Oversee our regional property inspection program, ensuring inspections are completed, findings are addressed and property information is accurate and reliable.

- Performance & Accountability - Establish transparent operational targets, monitor key performance indicators and support managers to achieve measurable results.

- People Leadership & Development - Lead, mentor and develop operational managers, strengthen team capability and promote a positive, accountable and high-performing workplace.

- Continuous Improvement - Identify opportunities to improve services, strengthen systems,



streamline processes and introduce practical solutions that deliver lasting improvements.

- Financial & Resource Management - Work collaboratively with the Chief Financial Officer to manage operational budgets, resources, procurement and asset investment priorities.

- Stakeholder Relationships - Build strong, respectful relationships with Aboriginal Land Councils, the Aboriginal Housing Office, government agencies and community stakeholders.

- Compliance & Risk Management - Ensure operational services meet applicable housing regulations, contractual requirements, safety standards and organisational expectations.

You'll have direct leadership responsibility for our Housing Manager, Assets Manager and Inspections Coordinator, working collaboratively with other executive and corporate functions.

The Leader We’re Looking For

We're seeking an experienced executive or senior operational leader with the confidence, professional judgement and capability to lead complex housing services across multiple locations.

You’ll bring:

- Proven leadership experience - A strong track record in senior operational management within community housing, property management, government, not-for-profit organisations or comparable service delivery environments.

- Housing sector knowledge - A sound understanding of Aboriginal community housing, including the National Regulatory System for Community Housing (NRSCH) and Aboriginal Housing Office requirements.

- Strong operational capability - Experience leading housing, tenancy, property management, asset management, maintenance or comparable operational services.

- Performance-focused l

📌 Chief Operating Officer (Port Macquarie)
🏢 Many Rivers Regional Housing Management Services Aboriginal
📍 Port Macquarie