We are seeking an enthusiastic and customer-focused Customer Service Team Member to join our team at our service station and café in Nambucca Heads. This is a casual position that offers flexibility and the opportunity to be part of a dynamic environment. You will be based in office at our Nambucca Heads NSW 2448 location, where you will play a vital role in delivering exceptional service to our customers. This role is perfect for individuals who thrive in fast-paced settings and enjoy interacting with a diverse range of customers.

What you'll be doing

- Greeting customers warmly and providing friendly, efficient service at the café and service station counter
- Taking customer orders accurately and preparing food and beverages to the required standard
- Operating the point-of-sale system and processing payments securely and accurately
- Maintaining a clean and hygienic work environment, including the kitchen, café, and service areas
- Restocking supplies and ensuring shelves and displays are well-organised and appealing
- Preparing sandwiches, hot food items, and other café offerings to order with attention to quality and presentation
- Handling customer inquiries and complaints professionally and courteously
- Supporting the team during busy periods to ensure smooth operations
- Adhering to food safety and hygiene standards at all times

What we're looking for

- Excellent customer service skills with a friendly and welcoming demeanour




- Ability to work efficiently in a fast-paced environment, particularly during peak hours
- Experience in food preparation or kitchen work, ideally in a café or hospitality setting
- Strong attention to detail and commitment to maintaining high standards of cleanliness and food safety
- Basic mathematical skills for handling cash and processing transactions
- Reliability and punctuality, with flexibility to work casual shifts as required
- Ability to work both independently and as part of a team
- Good communication skills and a positive attitude
- Desirable: Food handling certifications or previous experience in a similar role

What we offer

We value our team members and strive to create a supportive and enjoyable workplace. As a casual team member, you will benefit from flexible scheduling that suits your availability. We offer competitive casual rates and a workplace culture that appreciates hard work and dedication. You will have the opportunity to develop your customer service and hospitality skills whilst working in a welcoming environment. We encourage open communication and support the professional growth of all our employees.

About us

We are a national organisation operating service-station and café locations across Australia. People enjoy working here because teams deliver practical, fast-paced service together with structured training.

📌 Customer Service Team Member – Service Station (Nambucca Heads)
🏢 Rampage Enterprises
📍 Nambucca Heads