Shift Leader - Guzman y Gomez (GYG) Dee Why

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only rapid-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Description

Shift Leader | Guzman y Gomez (GYG) Dee Why

Bring the Energy, Lead the Crew, and Roll with the Best

Awesome Perks: Heavily Discounted Staff Meals

Real Career Growth, Team Competitions, and a High-Energy Culture

ABOUT THE ROLE

Are you a high-energy leader who thrives in a fast-paced environment? Do you love great music, amazing food, and bringing out the absolute best in people?

Guzman y Gomez (GYG) Dee Why is on the lookout for an upbeat, fun, and reliable Shift Leader to join our fast-growing family

As a Shift Leader, you aren't just managing clocks and checklists—you are the heartbeat of the shift. You will lead, coach, and inspire our amazing crew members during busy trade periods, making sure the energy stays sky-high, the music keeps pumping, and every single guest walks out with a massive smile.

WHAT YOU'LL BE DOING

Inspire the Crew: Team up with the management squad to train, coach, and motivate the crew to deliver first-class guest service.

Own the Shift: Lead by example on the line or the registers, keeping the vibe fun, focused, and fast.

Keep it Clean & Safe: Champion our 100% clean food standards, food safety,



and top-tier presentation.

Run the Numbers: Help manage labour, look after deliveries, and smash store goals like a pro

Qualifications

WHAT WE’RE LOOKING FOR

A naturally friendly, approachable, and enthusiastic personality—someone who loves working with people

Previous experience supervising or leading a team in a busy retail, hospitality, or fast-food environment.

A "customer-first" mindset and the ability to thrive under pressure when the lunch or dinner rush hits.

Availability to work a flexible roster, including some evenings and weekends.

A completed Food Safety Supervisor certificate and RSA (or a total willingness to get them).

Additional Information

WHY YOU'LL LOVE WORKING WITH US

Epic Culture: Work in a place where you can genuinely be yourself and have a blast while working hard.

Great Rewards: Fair pay under the Fast Food Industry Award and stable rosters

Amazing Perks: Heavily discounted GYG meals (hello, daily burritos), comfortable uniforms, and exclusive merch.

Big Celebrations: Experience our legendary crew competitions and awesome cultural celebrations like Cinco de Mayo and Day of the Dead.

Clear Career Pathways:



We love promoting from within This is your stepping stone to Assistant Restaurant Manager roles and beyond.

What's in it for me?

So much Check out some of the benefits below:

- Flexible rosters and employment stability
- Free and comfortable GYG uniforms and exclusive merch
- Heavily discounted GYG meals
- Comprehensive training and support to set you up for success
- Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
- An uncapped referral program Bring your mates and earn $200 per successful referral
- Team building activities and regular crew competitions
- Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
- We've got your back with Sonder - a comprehensive employee assistance program, here to support you and your family
- The chance to join our Hola Central team or become a Franchisee

We appreciate diverse experience, but specifically, we are looking for candidates who have:

- Leadership or supervisory experience in a fast-paced environment
- A track record of providing outstanding customer service
- Completed or willingness to complete Food Safety Supervisor certificate
- Completed or willingness to undertake Responsible Service of Alcohol course

WWe're committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

📌 Global Manufacturing (Sydney)
🏢 Coates Group
📍 Sydney