Established in 1978, Citipointe Christian College is a leading independent, co-educational Christian college located in Carindale, in Brisbane's south-east. With a student body of approximately 1,850, Citipointe is committed to providing a Christ-centred education marked by academic excellence, personal care, and a solid sense of community.

At Citipointe, we are called to excellence in education. We integrate faith and learning in a holistic way, equipping students with the values, knowledge, and character they need to flourish in life and make a meaningful contribution to the world. Grounded in our Christian faith, we inspire students to achieve their personal best and become people of Faith, Integrity, Respect and Excellence to influence our world for good and for God.

Position Summary

The Homestay Manager, a newly created role within our college, is responsible for the leadership, coordination, and continuous improvement of the College's Homestay Program. This role ensures international students are provided with safe, supportive, high-quality, and Christ-centred accommodation experiences while maintaining compliance with legislative, regulatory, and College requirements.

Reporting to the Principal Administrator - International, the Homestay Manager oversees student placements, supports student wellbeing, recruits and develops homestay families, manages stakeholder relationships, and promotes the ongoing success and sustainability of the program. The role serves as the primary point of contact for students, parents, homestay families, government agencies, and College staff on all homestay-related matters.

This position is ideally suited to a highly organised, culturally aware,



and relationship-focused professional who is passionate about supporting international students and fostering a welcoming community environment.

Employment Information

- This is a permanent full-time position.
- The role requires flexibility to work occasional evenings and weekends as required.
- The successful applicant will participate in after-hours support and emergency response duties.
- A current Blue Card and driver's licence are required.

Key Responsibilities

Homestay Program Management

- Lead and oversee the College's Homestay Program, ensuring a safe, supportive, and high-quality experience for international students.
- Maintain compliance with relevant legislation, regulatory requirements, College policies, and international education standards.
- Monitor program effectiveness and contribute to the ongoing development and improvement of homestay services.

Homestay Host Recruitment and Support

- Recruit, assess, onboard, and support suitable homestay families.
- Conduct home visits, training, and ongoing engagement with homestay hosts.
- Build and maintain a strong network of Christian homestay families to support program growth and sustainability.

Student Welfare and Placement

- Coordinate homestay placements that support student wellbeing, cultural needs,



and successful integration into the College community.
- Monitor student welfare and provide support, guidance, and referrals where required.
- Facilitate orientation programs, welfare check-ins, and activities that enhance the international student experience.

Stakeholder Engagement

- Develop positive relationships with students, parents, agents, homestay families, staff, and external partners.
- Act as the primary contact for homestay enquiries and support services.
- Advocate for the wellbeing and best interests of international students.

Risk Management and Student Support

- Respond to incidents, concerns, and complaints in a timely and professional manner.
- Support conflict resolution and mediation between students, families, and homestay providers.
- Participate in after-hours support and emergency response processes as required.

Requirements

- Excellent interpersonal, written, and verbal communication skills.
- Strong cross-cultural awareness and experience working with people from diverse backgrounds.
- Demonstrated experience in conflict resolution, mediation, or stakeholder management.
- Ability to work independently, exercise sound judgement, and manage risk effectively.
- Excellent organisational and time management skills with the ability to manage competing priorities.
- Strong computer literacy, including Microsoft Office applications and database systems.
- Ability to work flexible hours and be contactable outside normal business hours when required.
- Demonstrated Christian faith, regular involvement in a church community, and alignment with the College's Christian ethos.
- Current Blue Ca

📌 Homestay Manager (Brisbane)
🏢 Citipointe Christian College
📍 Brisbane