We are seeking an experienced, high-energy Hail Centre Manager to lead and coordinate our Mobile Catastrophe (CAT) Response Operations. When HAIL hits, our team deploys rapidly to establish temporary, high-volume repair hubs.
In this dynamic, field-based role, you will oversee the complete lifecycle of a storm response—from fast-paced site setup and logistics to managing specialized Paintless Dent Repair (PDR) technicians and final quality control.
Key Responsibilities
- Rapid Site Deployment: Oversee the quick setup, logistical management, and daily workflow of mobile hail repair facilities in heavily hit storm zones.
- Software & Estimation: Manage high-volume digital workflows, quoting, and repair variations.
- Technician Coordination: Schedule, manage, and quality-check local and international PDR technicians and sub-contractors under tight deadlines.
- Insurance Liaison: Act as the primary on-site point of contact for insurance assessors and corporate partners to streamline vehicle triaging and claim authorities.
Required Skills & Experience
- Industry Background: Management experience within automotive repair, collision management or insurance assessing.
- Logistical Agility: Willingness and flexibility to deploy to regional and interstate storm locations at short notice.
- Customer Service: Demonstrates a friendly, qualified, and approachable manner when interacting with customers, providing excellent service and ensuring a positive customer experience.
- Problem Solving: Demonstrates strong problem solving skills by thinking quick...??
What We Offer
- Competitive Base Salary paired with a highly rewarding bonus structure tied directly to CAT centre efficiency and volume.
- Full Travel Support: All flights, regional travel, and living accommodations fully covered during active mobile deployments.
- Tools of the Trade: Premium laptop and smartphone provided.
📌 Hail Repair Centre Manager – Mobile Catastrophe (Brisbane)
🏢 Wizard Automotive Systems
📍 Brisbane
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