Guest Experience Host & Face to Face Lead Generator

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

If you’re confident, people-focused, and enjoy face-to-face engagement, this is your opportunity to join us.

As a Guest Experience Host, you’ll combine front-of-house hospitality — welcoming guests, building rapport, and booking guests into livestream sales tours.

What You’ll Do

- Welcome and register owners and guests at the front desk
- Engage guests face-to-face to build rapport and generate livestream tour bookings
- Qualify prospects and book appointments for livestream Sales Centres
- Promote the benefits of the Travel & Leisure community




- Work closely with Resort Operations to deliver a seamless guest journey
- Meet individual and team KPIs
- Complete required system updates and paperwork
- Weekend and public holiday availability is required, with the flexibility to work across multiple Gold Coast Sales sites in a roving capacity. Candidates must be available to work rostered shifts between 8:00 am and 8:00 pm.

What You’ll Bring

- Experience in hospitality, customer service, or face-to-face marketing
- Strong communication skills and confidence engaging guests in person
- A positive, energetic, and self-motivated approach
- Professional presentation and attention to detail
- Ability to work flexible shifts including weekends and public holidays

What's In It For You?

- Attractive incentive and recognition program
- Career growth within a global, values-driven organisation
- Discounted stays across Australia, Fiji, and Current Zealand

📌 Guest Experience Host (City of Gold Coast)
🏢 Travel + Leisure
📍 City of Gold Coast