Wallace International is seeking an experienced Import Export Operator to join our dynamic team based in Tullamarine, VIC. This is a full-time position offering the opportunity to work in a fast-paced import/export environment where attention to detail and compliance expertise are paramount.

In this role, you will be responsible for managing the critical operations that ensure goods move seamlessly across international borders. You will play a vital part in maintaining Wallace International's reputation for reliability and regulatory excellence, working with customs documentation, freight forwarding systems, and international trade regulations on a daily basis.

Key responsibilities

Processing and preparing import and export documentation, including customs declarations, bills of lading, and commercial invoices

Co-ordinating with customs brokers, freight forwarders, and shipping companies to ensure smooth clearance of goods

Verifying shipment details against orders and purchase documents to ensure accuracy and compliance

Managing duty and tariff classifications using appropriate commodity codes and trade nomenclature

Liaising with customers and internal stakeholders to track shipments and resolve any documentation issues

Maintaining accurate records of all import and export transactions for audit and compliance purposes

Staying current with changes to customs regulations, trade agreements, and international shipping requirements

Resolving discrepancies and delays in a timely and professional manner

Entering transaction data into import/export management systems and maintaining database accuracy

What we’re looking for





Proven experience as an Import or Export Operator or in a similar logistics role

Proficiency with import/export management systems and data entry

Excellent attention to detail and accuracy in documentation handling

Solid understanding of INCOTERMS, air and sea freight requirements

Strong communication skills with the ability to liaise effectively with multiple stakeholders

Ability to work independently and as part of a team in a fast-paced setting

Organisational skills and the ability to manage multiple shipments simultaneously

Proficiency with Microsoft Office applications

Experience with freight forwarding or logistics software platforms (preferred)

What we offer

At Wallace International, we value our employees and are committed to providing a supportive and professional workplace. We offer competitive remuneration, ongoing training and development opportunities to keep you current with industry changes, and a collaborative team environment where your expertise is recognised and appreciated. We believe in promoting work-life balance and providing our team members with the support they need to succeed in their roles.

About us

Wallace International is a leading Australian owned freight forwarder in the import/export and customs sector, dedicated to facilitating seamless international trade for our clients. With a strong reputation built on expertise, reliability, and customer service excellence, we pride ourselves on maintaining the highest standards of compliance and efficiency. Our team is passionate about logistics and committed to ensuring that goods move smoothly through international supply chains. We are an organisation that values professionalism, accuracy, and continuous improvement.

📌 import export operator (Melbourne)
🏢 Wallace International
📍 Melbourne