Social, Community, Homecare and Disability employees grade 4

$91,065.00- $97,987.50 per annum

‘A culturally dynamic community where everyone thrives in health and wellbeing’.

Wuchopperen is a Community Controlled Aboriginal Health Organisation providing holistic health care services to the Aboriginal and Torres Strait Islander people of Cairns.

Benefits of working with Wuchopperen:

We provide a positive work culture and a diverse and inclusive environment. Our people matter to us, and we are committed to supporting them:

- Market-competitive salary + 12% Super + Salary Sacrifice (up to $15,899 for tax free benefits and $2,650 p/a for entertainment benefits).
- 5weeks annual leave and 15 days personal leave pro rata.
- Commitment to professional development.
- EAP for employees and family members.

About the role:

The Family Wellbeing Worker is responsible for ensuring the family or individual family member has access to a range of holistic services as required. The Family Wellbeing Worker is the central contact and provides an integrated response to support the family or individual family members case plan.

The Family Wellbeing Worker is supervised by the Coordinator, Family Wellbeing Service and the position has no supervisory responsibilities.

This position works closely with the Coordinator and other members of the Family Wellbeing Team and maintains regular contact with other program staff to ensure effective outcomes for clients.

Key responsibilities:

- Work with the Coordinator Family Wellbeing Service to implement a culturally relevant, holistic and strengths-based, support service for Aboriginal and Torres Strait Islander children, young people and their families.




- Support and work closely with families upon referral to engage and build strong, respectful, genuine relationships with the family, children and other family members.
- Develop plans with family's that are flexible and culturally aligned to support positive collaboration.
- Provide individual and/or family support, practical support, group work or events to clients in accordance with agreed case plan goals and responsibilities.
- Develop and maintain strong links with a wide range of service providers to enable the provision of a holistic service that addresses the needs of the family as identified in case plans.
- Advocate, negotiate and support children and families to maximise a family led decision making perspective when working collaboratively.
- Work collaboratively and participate in key meetings with agencies and service providers where shared case management is contained in the client case plan.
- Work with the Coordinator to monitor, review and evaluate case plans and exit strategies by participating in regular case conference discussion and meetings.
- Work with the Coordinator to identify and participate in training and professional development to enable the effective implementation of a family centred, strengths based, case management model of care.
- Ensure collection and input of accurate client information and data,



maintain case file notes and prepare case studies for reports.
- Develop and maintain working relationships with service providers to enable shared case management, referral pathways and ongoing support for clients after exiting the Service.
- Promote the Service locally through community engagement activities, networking and promotional activities.
- Participate in organisational and community activities to advance the health and wellbeing of Aboriginal and Torres Strait Islander people.
- Work within Wuchopperen’s Policies and Procedures including the Staff Code of Conduct and the Work Health and Safety requirements and contribute to continuous improvement processes to ensure compliance with relevant standards and safe, effective service delivery.
- Other duties as required, within your skills, experience and capacity.

Assessment of merit for this role will be based on the knowledge, skills and experience, potential for development and personal qualities. The competencies listed below are considered to the most critical for success in this role.

For applicants to be successful in this role, they should demonstrate:

- Demonstrated ability to work with Aboriginal and Torres Strait Islander families providing direct support services that increase parent/child attachment, improve parenting skills and develop coping and resilience.
- Knowledge and understanding of Aboriginal and Torres Strait Islander societies and cultures from an historical and contemporary perspective, including the ability to communicate effectively and sensitively with Aboriginal and Torres Strait Islander people.
- Demonstrated ability to implement case management approaches

📌 Family Wellbeing Worker (Cairns Regional)
🏢 Wuchopperen Health Service
📍 Cairns Regional