NAB is seeking a Consultant AI Operations in Melbourne to join the Workplace Transformation team, delivering reliable AI experiences for NAB colleagues. You will act as AU escalation point, resolve incidents, triage problems and maintain comprehensive support documentation, while coaching offshore and multi-tier teams.
The role emphasizes customer obsession, cross-functional collaboration and continuous improvement of AI service operations in a fast-evolving workplace.
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📌 AI Operations Consultant – Workplace Transformation (Melbourne)
🏢 NAB
📍 Melbourne