Department of Education Victoria – South Yarra VIC

1d ago , from Department of Education & Training Victoria

The Centre for Higher Education Studies (CHES) commenced programs in 2023 as a purpose-built, co-educational school supporting high-achieving and high-ability students to extend their learning beyond mainstream programs.

Students attend CHES part-time while remaining enrolled at government secondary schools across Victoria. We offer specialist VCE subjects, Year 10 Enrichment Electives and access to first-year university courses through our university partnerships. Students also participate in seminars, masterclasses and other enrichment opportunities.

CHES also leads professional learning for teachers across Victoria on meeting the needs of high-ability students.

Working at CHES

Education Support staff, including the IT team, play an significant role in the smooth operation of CHES and in creating a welcoming, supportive and efficient environment for students, staff and visitors. Our work involves close collaboration with students' base schools, university partners and other educational organisations.

Our values--Reach, Connect, Understand and Think Ahead--underpin a collegial, collaborative workplace. We value the expertise and contribution of Education Support staff and provide induction, professional learning and ongoing support.

Adaptable working arrangements may be available through discussion and negotiation with the principal, depending on the requirements of the position.

Our facilities and location

CHES is located at 669 Chapel Street, South Yarra, in an award-winning, four-storey facility. The building includes contemporary classrooms, university-standard science laboratories, an auditorium, tutorial rooms,



professional learning spaces, comfortable staff workspaces and a rooftop terrace. Our facilities and technology are state-of-the-art and enable students to participate both on-site and online.

We work closely with schools and universities, including a foundation network of five local secondary schools that also use our facilities when spaces are available.

CHES has convenient access to several public transport options. As with many inner-city vertical schools, there is no in office staff parking.

Selection Criteria

Key Selection Criteria

SC1 Demonstrated experience providing first-line IT and AV support in a school, education or similar environment, including troubleshooting hardware, software and network issues.

SC2 Demonstrated technical knowledge of end-user devices, Microsoft 365, networking and IP-based AV systems, including the ability to install, configure and maintain equipment.

SC3 Demonstrated ability to work independently, manage competing priorities and elevate issues appropriately.

SC4 Demonstrated high-level oral and written communication skills, including the ability to train and advise staff with varying levels of technical knowledge.

SC5 Demonstrated ability to develop and maintain clear procedures and documentation.

SC6 Demonstrated ability to troubleshoot and solve problems in non-standard environments.

Role

Role description





This role is a unique opportunity to join a high-performing team that supports the various state-wide programs offered by CHES.

Reporting to the IT Manager, and working alongside two other members of the IT Team, the role is responsible for the day-to-day support, maintenance and installation of the school's IT and audio-visual systems.

The technician must be able to work independently on routine tasks, manage competing priorities and elevate complex issues to the IT Manager. The role suits someone with relevant AV and IT qualifications and/or experience, strong organisational skills and a service-focused approach.

The responsibilities below describe the major duties of the role. Other duties of a similar nature and level may be required. Duties may change over time due to new legislation, technology or policy, and training will be provided where needed.

Attendance requirement for this position is fulltime, Monday to Friday.

Range 3 is distinguished by the introduction of management responsibility and accountability for the delivery of professional support services. The role will usually impact beyond the work area or professional field. It seeks to gain cooperation of other staff members or members of the school community to achieve specific objectives, such as in school administration, operations or educational programs.

Direction on targets and goals is provided but the position will have some degree of latitude in determining how they are achieved. This latitude will generally be limited by standard procedures and school policy. Deviation from standard procedures and school policy will require guidance and direction from senior manage

📌 AV and IT Support Technician (Melbourne)
🏢 Department of Education Victoria
📍 Melbourne