Riverwood Community Centre (RCC) is an established not-for-profit organisation that has proudly served the local community for over 50 years. Recognised as Organisation of the Year 2025, RCC provides community and family support, children's services, aged care, and disability services.

We are seeking an experienced, proactive and practical HR & Business Improvement Manager to strengthen employee relations, organisational effectiveness, and operational sustainability.

About the role

Reporting to the Chief Executive Officer, the successful candidate will partner with managers to strengthen workforce capability, employee relations and organisational effectiveness, delivering practical solutions that improve performance, compliance and sustainability. Strong HR experience, sound business judgement and the ability to turn recommendations into results are essential.

Key responsibilities

Provide expert guidance on workplace investigations, risk management and employment legislation.

Partner with managers to drive workforce planning, organisational capability and business improvement.

Foster a positive, inclusive and high-performing workplace culture.

Oversee employee relations, performance management and recruitment initiatives.

Ensure compliance with employment legislation, industrial instruments and organisational policies.

Support workplace health and safety, governance and applicable regulatory and funding obligations, working collaboratively with program managers.

Drive continuous improvement across systems, processes and workforce practices.

Utilise workforce data and insights to support strategic decision-making.

Develop recommendations to strengthen organisational effectiveness, management coordination and service delivery.

Prepare concise reports and practical recommendations for the CEO and, where required, the Board.

Key Selection Criteria

Relevant qualifications in Human Resources, Business Management,



Business Administration or related discipline.

Demonstrated hands-on experience in HR management and employee relations.

Sound knowledge of Australian employment legislation, Up-to-date Awards and workplace compliance.

Ability to analyse staffing costs, workforce budgets and operational performance and develop workable improvements.

Strong judgement, communication, analytical and problem-solving skills, with the ability to work independently and maintain confidentiality.

Business Management qualifications combined with practical HR experience.

Experience in a not-for-profit or community services organisation and knowledge of the SCHADS Award.

Within the first three months

Review priority HR, employee relations and compliance arrangements.

Assess current operational arrangements, reporting relationships, management responsibilities and workforce allocation.

Review workforce costs with relevant managers and identify practical opportunities for improvement.

Provide the CEO with an initial organisational effectiveness and business improvement report, including recommendations and next steps.

Within six months

Develop a practical organisational and workforce improvement plan aligned with service requirements and available funding.

Support implementation of approved HR, compliance and operational improvements.

Provide a final progress and recommendations report to the CEO, including outcomes, outstanding priorities and next steps.

Employment Conditions

Part-time, three days per week (22.8 hours), on an initial six-month fixed-term contract, with any extension subject to organisational requirements and applicable employment legislation. Remuneration is proposed at SCHADS Level 7.3 plus superannuation, subject to confirmation of the correct Award classification for the role.

Applications close: Friday, 6 November 2026 at 5:00 pm (AEDT)

RCC is an equal opportunity employer committed to a safe, inclusive and respectful workplace.

📌 HR & Business Improvement Manager (Sydney)
🏢 Riverwood Community Centre
📍 Sydney