Broker Support/Paraboker/Credit Manager - Work From Home

An opportunity to join one of Australia's best-known and most trusted finance and mortgage brokerage companies.

Due to continued growth, we are seeking an experienced Parabroker/Credit Manager for a full-time, home-based position. Join our multi-award-winning mortgage brokerage, where honesty, compliance, professional standards, and ethical practices are at the heart of everything we do.

Just some of the perks include:

Work alongside the Principal Broker on her loan applications.

Ongoing professional development and opportunities to expand your skills.

Your own dedicated, experienced processing team to support you.

The flexibility and convenience of working from home.

All necessary equipment provided.

A stable, full-time position.

Join an award-winning team with an excellent industry reputation.

Work for a compliant and ethical company committed to doing the right thing for our clients.

An opportunity to join one of Australia's best-known and most trusted finance and mortgage brokerage companies.

Due to continued growth, we are seeking an experienced Parabroker/Credit Manager for a full-time, home-based position. Join our multi-award-winning mortgage brokerage, where honesty, compliance, professional standards, and ethical practices are at the heart of everything we do.

Just some of the benefits include:

- Work alongside the Principal Broker on her loan applications.

- Ongoing professional development and opportunities to expand your skills.

- Your own dedicated, experienced processing team to support you.

- The flexibility and convenience of working from home.





- All necessary equipment provided.

- A stable, full-time position.

- Join an award-winning team with an excellent industry reputation.

- Work for a compliant and ethical company committed to doing the right thing for our clients.

SKILLS AND EXPERIENCE

The kind of people who are successful in our business have the following attributes:

- A proven track record in the credit area of an Australian mortgage brokerage, with a minimum of 12 months' experience. Must have a comprehensive understanding of credit assessment, lending products, and product features, and be willing to assess options across all 60+ lenders on our panel rather than relying solely on familiar or preferred lenders.

- The ability to interpret and apply credit policies and use debt servicing calculators across 60+ lenders, including proficiency in Quickli.

- A strong command of business English, with a clear, articulate, professional, and friendly telephone manner.

- Excellent communication skills when dealing with clients, lenders, and our onshore and offshore teams.

- Excellent written and verbal English communication skills, particularly in professional email correspondence. Must be able to write clear, well-structured,



grammatically correct emails; respond confidently and professionally to client and team enquiries; communicate information accurately and courteously; and proofread emails for spelling, punctuation, tone, and clarity before sending.

- The ability and willingness to follow established, process-mapped workflows and procedures to ensure tasks are completed accurately and consistently, rather than taking shortcuts or adopting unauthorised approaches.

- Strong organisational and time management skills, with the ability to multitask, prioritise competing tasks, and manage workloads effectively in a busy, high-volume mortgage brokerage.

- The confidence and knowledge to answer clients' questions about the lending products recommended by the broker.

- Exceptional attention to detail and a commitment to accuracy across all aspects of the role.

- A self-starter with a positive attitude and the ability to work independently.

- A highly motivated and professional approach, including maintaining a professional appearance and presentation during online client meetings while working remotely.

- High energy, enthusiasm, and a proactive approach to work.

- Initiative, commitment, care, and integrity, reflecting the core values of our company.

- The ability to meet deadlines and perform effectively under pressure in a fast-paced environment.

- A positive, can-do attitude, a willingness to take ownership of responsibilities, and a strong team-player mentality, with high levels of motivation and integrity.

- Unrestricted Australian working rights and current residence in Australia.

This position is ideal for an experience

📌 Broker Support/Paraboker/Credit Manager (Sydney)
🏢 Zippy Financial Group
📍 Sydney