23 Oct
|
Royal Fremantle Golf Club
|
Fremantle
23 Oct
Royal Fremantle Golf Club
Fremantle
Royal Fremantle Golf Club, located just 25 minutes from the Perth CBD and 5 minutes from Fremantle, is one of Western Australia’s premier sporting clubs, boasting a championship golf course and outstanding member facilities. Since its formation in 1905, the Club and has hosted numerous State and National Amateur golf events.
The Club has gone through an exciting period of growth in recent years which has seen membership reach capacity and a waitlist introduced. We seek the services of a motivated, organised and agile professional to support our members, both existing and potential, on an ongoing basis.
Reporting to the General Manager, the Membership & Corporate Services coordinator is to act as the liaison between RFGC and our members and will be responsible for all aspects of membership administration.
Key responsibilities
Process membership applications, renewals, and resignations
Maintain and update membership records with 100% accuracy
Field all questions, information requests and complaints regarding membership
Maintain the register of members
Collect data, track and analyse membership statistics, and prepare Board and Management reports
Develop and implement strategies to recruit new members across all membership groups in line with the Club's Strategic Plan
Organise events and activities for existing and prospective members
Manage all aspects of the member security fobs, locker keys and identification cards
Greet members and clients, answer phones, and reply to client enquiries and emails
Manage monthly direct debits using Northstar and Ezidebit
Develop and maintain strong relationships with existing sponsors to maximise engagement, retention, and long-term partnership value.
Identify, secure, and negotiate new sponsorship opportunities that align with the Club's strategic objectives and revenue targets.
Coordinate and deliver sponsorship activations across club events, tournaments, facilities, and communications, ensuring sponsors receive agreed benefits and meaningful exposure.
Monitor sponsorship performance, prepare partnership reports, and implement renewal strategies to support sustainable revenue growth.
About you
Excellent customer service and verbal and written communication skills
Ability to work under pressure
Strong attention to detail
Working knowledge of Microsoft Office products
Ability to multi-task, prioritise and manage time effectively
Ability to work hands on, independently and within a small team environment
Dedication to continuously improve and develop your strengths & talents
Working knowledge of membership management software (NorthStar, MiMembership, M-Power)
📌 Membership & Corporate Services Coordinator (Fremantle)
🏢 Royal Fremantle Golf Club
📍 Fremantle