Membership & Corporate Services Coordinator (Fremantle)

Membership & Corporate Services Coordinator (Fremantle)

23 Oct
|
Royal Fremantle Golf Club
|
Fremantle

23 Oct

Royal Fremantle Golf Club

Fremantle

Royal Fremantle Golf Club, located just 25 minutes from the Perth CBD and 5 minutes from Fremantle, is one of Western Australia’s premier sporting clubs, boasting a championship golf course and outstanding member facilities. Since its formation in 1905, the Club and has hosted numerous State and National Amateur golf events.

The Club has gone through an exciting period of growth in recent years which has seen membership reach capacity and a waitlist introduced. We seek the services of a motivated, organised and agile professional to support our members, both existing and potential, on an ongoing basis.

Reporting to the General Manager, the Membership & Corporate Services coordinator is to act as the liaison between RFGC and our members and will be responsible for all aspects of membership administration.

Key responsibilities

Process membership applications, renewals, and resignations

Maintain and update membership records with 100% accuracy

Field all questions, information requests and complaints regarding membership

Maintain the register of members

Collect data, track and analyse membership statistics, and prepare Board and Management reports

Develop and implement strategies to recruit new members across all membership groups in line with the Club's Strategic Plan

Organise events and activities for existing and prospective members





Manage all aspects of the member security fobs, locker keys and identification cards

Greet members and clients, answer phones, and reply to client enquiries and emails

Manage monthly direct debits using Northstar and Ezidebit

Develop and maintain strong relationships with existing sponsors to maximise engagement, retention, and long-term partnership value.

Identify, secure, and negotiate new sponsorship opportunities that align with the Club's strategic objectives and revenue targets.

Coordinate and deliver sponsorship activations across club events, tournaments, facilities, and communications, ensuring sponsors receive agreed benefits and meaningful exposure.

Monitor sponsorship performance, prepare partnership reports, and implement renewal strategies to support sustainable revenue growth.

About you

Excellent customer service and verbal and written communication skills

Ability to work under pressure

Strong attention to detail

Working knowledge of Microsoft Office products

Ability to multi-task, prioritise and manage time effectively

Ability to work hands on, independently and within a small team environment

Dedication to continuously improve and develop your strengths & talents

Working knowledge of membership management software (NorthStar, MiMembership, M-Power)

📌 Membership & Corporate Services Coordinator (Fremantle)
🏢 Royal Fremantle Golf Club
📍 Fremantle

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